Showing posts with label open source. Show all posts
Showing posts with label open source. Show all posts

Wednesday, November 25, 2015

Using open data for insights into Australian-registered charities

Rosie Williams of OpenAus recently released her latest open data project, Open Charities, to provide insight into the financials of Australian charities.

The service integrates the available open data from 53,000 registered Australian charities in a way never done before, allowing fast and simple analysis of charities by location, electorate and issue.

To fund this work on an ongoing basis Rosie has also introduced a subscriber-only feature at $50 per year which provides access to information on all of the government grants and tenders won by each charity - connecting together several different open datasets.

This information is useful not only for people considering donating to different Australian charities, but also for charities seeking to research their sector and those thinking about creating new charities.

It's important to note that all of the value unlocked by Open Charities and similar open sites would not be available if not for the hard work by volunteers such as Rosie.

There's still too few of these volunteers, meaning that there's potentially immense value left untapped across the tens of thousands of open datasets now released by Australian Government.

This means there's still enormous opportunities to identify and realise value for startups and social enterprises seeking new ways to repurpose data into useful knowledge.

If you've ever had an interest in finding solutions to social and economic problems, why not take a look at Rosie's work and think about the value you could add.

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Monday, August 04, 2014

Get ready for the GovHack Red Carpet Awards night

This Sunday GovHack returns with the 2014 GovHack awards night.

With an exclusive Red Carpet Award event in Brisbane, and local events across Australia, it should be a great night to see which teams win the top GovHack awards for the year.

The invitation only red carpet event will be streamed nationally from the Brisbane City Town Hall from 7pm on August 10 (see video feed below).

The event will feature Adam Spencer as Master of Ceremonies, senior representatives from participating Federal, State, and Local government jurisdictions as well as many of the finalists - over 200 people in all.

I will be covering the event in Brisbane, and with over 200 entries into GovHack, there should be plenty of excitement as the National and Local winners are announced.

A complete list of GovHack entries is available online, and you can still vote for the People's Choice winner at http://hackerspace.govhack.org

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Monday, July 14, 2014

Round up from GovHack 2014

GovHack is over for 2014, with teams finishing their hacks by 5:30pm on Sunday, 13 July.

With over 1,200 participants organised into 178 teams, 204 projects were developed in under two days, with 146 projects (based on my count) eligible for the approximately $70,000 in national prizes.

Note: GovHack has informed me they are still adding videos for teams with network issues, so the numbers in this post and my spreadsheet will underreport. I'll update it once final numbers are confirmed.

National prizes will be awarded in a red carpet event in Brisbane on 10 August. I'll be attending courtesy of GovHack, to live tweet and blog the event.

All the projects are visible at the GovHack website, linking to project pages. There's links to home pages and videos for projects eligible for the national awards.

I've analysed all of the GovHack projects and teams based on GovHack's site and you can view this analysis at: docs.google.com/spreadsheets/d/18H4gWSuVLb5Mjt84YdymeXSlSaAxjY78lX5T90i6RmQ

Here's a few quick charts from my GovHack stats (mouseover for details):


Finally, below is the finishing video for GovHack 2014.



I hope I see you at the GovHack Red Carpet Awards!

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Thursday, July 10, 2014

Minister Turnbull launches brilliant #opendata National Map of Australia - plugs GovHack 2014

Yesterday Minister Turnbull announced the launch of the NationalMap beta - a project jointly developed by the Department of Communications and NICTA to create a single authoritative geographic view of Australia from an open data perspective.

The Minister said the Map was "part of the Government’s commitment to increasing the number of publicly available datasets."

The NationalMap beta, available at nationalmap.nicta.com.au, aggregates datasets from Geoscience Australia, the Department of Meteorology, the Department of Communication, Australian Bureau of Statistics and a host of other agencies via data.gov.au.

Ranging from topographic features to transportation networks and infrastructure to statistical boundaries (including the ABS's new mesh blocks), all of the datasets are available as open data and can be individually downloaded from within the map interface using their respective 'info' links.

There's also a link to 'Add data' to the Map, which I presume allows a user to upload custom data sets to display, although I could not get this to work.

The NationalMap is built on an open source stack of technologies, including Geoserver, Cesium and Leaflet. NICTA are contributing to these projects where relevant to help improve their capabilities.

In my view the site looks great.

I like the fisheye lens 3D approach used by default, and this can be easily switched to 2D if people prefer. The navigational controls are standard for online maps and the interface is simple to use, though a lack of visible labels means users have to mouseover each icon individually to find out what they do.

The NationalMap did load and update slowly when I used it, particularly as more layers of data were added. Given this is a beta, and presumably hosted on a lower end server with limited bandwidth, this was neither surprising nor a major problem.

Overall I think the NationalMap beta is a great step forward for Australia and provides a rich source of reusable open data for GovHack this weekend.

Hopefully this is only a taste of the projects the Coalition government is championing within government as there's tremendous value to be found in open data, if agencies receive a clear mandate to release it for reuse.

There are so many opportunities right now to use Gov 2.0 approaches to empower businesses and communities to more proactively engage in government policy development, service delivery and self-management. If the government can realise these with a clear and mandated agenda, Australia will be in a strong economic position for years to come.

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Wednesday, July 09, 2014

Having a dinosaur in your corner really helps with public sector innovation

It's quite common for those of us on the pointy end of Government 2.0, innovation, agile and open source/open data and similar 'progressive' thinking to refer to people who seem reluctant and risk-averse as 'dinosaurs'.

The terminology crosses the government/corporate divide - indeed I'm hearing it now more often in reference to senior management in large Australian companies than in government agencies.

Sometimes it's used as a term of affection, sometimes in derision - but there's always the implication that the designated 'dinosaur' is out-of-touch, missing opportunities and holding back their organisation.

However if you take a step back and think about it a little more, many supposed 'dinosaurs' are actually quite progressive in their thinking and activities. They may simply have a different role in the workplace, with different workplace priorities and key performance indicators.

Or they may simply be a product of different life experiences - grown up in an age when media was less complex and the internet was limited to academic institutions.

Sometimes all the 'dinosaurs' need to transform their thinking is a clear business case couched in terms they understand, or a life experience which makes them realise the world has changed.

Indeed I can think of one extremely senior Australian public servant who transformed their thinking after observing how their children used Facebook to organise a successful family gathering - realising social media wasn't just about sharing lunch images, but had real value as a tool for marshalling support and spreading information.

Other 'dinosaurs', however, can be destructive - holding back their organisations to the point where they miss large opportunities or damage organisational reputation and brand. I've seen this numerous times - to the extent where Ministers have been harmed by the decisions of senior public servants.

There's also a group of supposed 'dinosaurs' that aren't dinosaurs at all. They're impersonating dinosaurs for role or camouflage reasons - people who prefer to influence from inside a group, rather than from the outside.

So how can progressive thinkers ('mammals'?) help to tell which dinosaurs are which? How can they help dinosaurs evolve?

One particular strategy that helps is to have a dinosaur on your side - preferably a large one with substantial presence and influence.

If you can identify someone who is simply wearing a dinosaur suit for workplace purposes, rather than being a true dyed-in-the-scale dinosaur, you've got a significant opportunity to enlist that person to begin influencing from within. Provided that person is seen as another dinosaur (albeit a slightly unusual one), they can often significantly influence an organisation's agenda as a champion for innovation, open data, or whatever the progressive workplace cause might be.

Alternatively if you can find a dinosaur who is purely driven by their role or KPIs, identify how to match your business case for moving forward with their workplace goals. if you can align a progressive approach with their priorities you will find they quickly shift their position - even take ownership of the idea - as they can see the benefit in personal and professional terms.

However if you find that all your dinosaurs are true dinosaurs - unable and unwilling to change, even when the business case is strong - consider your options.

You could bring in supposed dinosaurs from other organisations that they trust and respect, to show them the error of their ways.

You could wait for an extinction event, their retirement, replacement or, unfortunately, a serious event which proves their decisions were wrong.

Or you can seek a new habitat - changing roles or workplaces to find one where there is more room for change.

Just always keep in mind that not all dinosaurs are really dinosaurs (just as not everyone claiming to be a progressive workplace thinker is one), indeed many think themselves quite progressive.

And keep in mind that having your own dinosaur in the corner is far more effective than simply throwing stones.

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Friday, November 15, 2013

Who's open sourcing in Australian government?

Open source is no longer new news. The movement has been around for over 30 years, longer than the public internet or widespread use of mobile phones, and around the same age as the desktop computing revolution which saw computers on every office worker's desks.

However for some reason open source has taken a very long time to get any traction in government. Even ten years ago there weren't many government framework in place allowing agencies to use open source software, let alone create and release open source software, documents or tools.

In fact misconceptions about what 'open source' means are still quite common. I still encounter folk who believe that 'open' means insecure and unsupported - even though some of the most widely used and deployed systems in the world rely on open source platforms - such as Apache web servers, Drupal and Wordpress websites - which have vast numbers of developers globally finding and fixing bugs and improving performance.

Others confuse 'open' and 'free' - there's always cost in deploying a solution, whether proprietary or open source. The difference is that with open source there's no ongoing licensing fees and vendor lock-in, which can add a great deal to development costs over time.

There's also sometimes concerns that open source may not be robust enough for intense use by large organisations. Of course this varies according to specific software, however there's no evidence backing this up as a general claim (particularly given Apache runs an estimated 65% of web servers)

Fortunately, the attitude of government towards open source appears to have begun to change.

In Australia several governments have IT policies which requires the consideration of open source in software decisions (though why it remains necessary to use policy to force IT management to consider potentially better solutions remains to be seen).

Governments are also deploying open source software, at least for web use - with the Australian Government's Department of Finance offering its GovSpace platform (which uses Wordpress) to any government agency at a relatively low ($4,500 annual) price.

Drupal websites are also flourishing - the last website I was responsible for in government, MyRegion, was a Drupal installation with an open source mapping stack (alas now the department has been absorbed, I understand the site will also disappear - I hope the code will be preserved for other agencies to reuse).

Some governments have even begun releasing their own open source software and materials, available for reuse by other agencies, governments and the broader community.

The US government has done it with We The People, the UK government has done it with ePetitions, their Service Design Manual and a variety of other materials, Canada has released their Web Experience Toolkit (WET), Philadelphia has released mobile apps, the City of San Francisco has released their entire municipal law base and New Zealand Land Information has released a range of coding tools.

In Australia the ACT government has released several code snippets and their Open Data Policy as open source and the former AusAID partnered with the Indonesian government to release the InaSAFE natural hazard impact scenarios plugin (get the code here).

The US even has a closed community where government employees and contractors share information about the open source software they're releasing and that is available for them to us (the Open Source Center).

This makes perfect sense if you consider that government-created software is a public asset, rather than a cost.

While some software may rightly need to be tightly controlled, there's a vast range of potential code for which there's no cost to government, and potentially significant value in open sourcing, allowing other eyes to spot bugs and provide improvements, while reducing the need for duplicate code development within and across jurisdictions.

When code is open it means that agencies can properly scrutinise it, understanding how it functions, the security risks and detect any potential backdoors - something much harder to do in proprietary software, which is closed source (customers can't analyse or edit it).

There's a great list of case studies and examples of governments open sourcing code and content at Github's new Government centre, http://government.github.com, unfortunately though in Australia we don't seem to have any comprehensive list of which governments and councils are creating and releasing open source materials.

So I've created a spreadsheet, which I'll add to over time, of open sourcing going on across the Australian public sector.

If you're open sourcing materials, have used or know about others who have created or used open source code or materials from Australian governments or council, please let me know in the comments below.

Hopefully over time we'll see this list grow and become more official (maybe governments will even list their open source materials in their own sites one day!) - joining the government open source community.



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Wednesday, October 16, 2013

GitHub launches portal illustrating examples of government-citizen collaboration on open data, open source and open government

In an exciting and useful development, GitHub, the world's best known portal for collaborative software development, has launched a portal illustrating how governments and citizens have worked together to deliver better outcomes.

Now live at government.github.com the portal provides some great examples of GitHub projects that have saved government money and time and delivered better outcomes through citizen participation.

The portal also links to GitHub hosted open civic projects that governments can reuse - at no charge - to enhance what they provide to citizens.

If you've been having trouble explaining to senior management or IT teams how collaborating on software and open data with citizens can deliver better outcomes, then this is a great source to demonstrate how other agencies have reached success.

And, in case you were wondering, policies and laws can be open sourced as well - all of Germany's laws are available through GitHub, ready to be forked, edited and reused by other jurisdictions around the world. Learn more from the OKFN blog

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Monday, June 03, 2013

GovHack 2013 - my top ten picks

Last weekend (31 May - 2 June) was a big weekend for Government 2.0 in Australia, with the first truly national GovHack held across eight locations, including seven of Australia's eight major states and territories.

With over $170,000 in prizes, and around 100 national and local prizes on offer, GovHack 2013 attracted 900 participants, who formed into 134 teams to create 124 apps using open government data - of which 108 were submitted by deadline.

Sponsors included a range of small, medium and large companies and included a number of government agencies, who used the event for inspiration on how open data could be used to generate new insights and improve public awareness and understanding.

I was unable to attend due to personal commitments, however kept an eye on the event remotely via the #govhack tag on Twitter, the event website and the online dashboard (image above).

The event, as anticipated, resulted in some awesome visualisations, tools and ideas - ranging from the visual mapping of immigration to Australia, which put asylum seeker arrivals in proportion; to the creation of jewelry based on open data.

Some awards have already been given out, with others to be decided by Thursday.

A process of public voting for entries is now underway - and you can vote for your favourite entries at http://hackerspace.govhack.org/

However here are my top ten favourite entries this year.

Immigration in proportion

This is an awesome way to visualise immigration to Australia, the type of visualisation that governments should be using to put data in perspective.

Explanation:
A visualisation of all immigration to Australia within 2011-12, created for Govhack 2013. Each dot represents one person.

Red dot: immigration through skilled entry, family reunion or special eligibility schemes.
Blue dot: refugees who arrive by boat (IMA = irregular maritime arrival).
Green dot: refugees who arrive by plane (non-IMA).

Refugees arriving through offshore resettlement (eg, from refugee camps overseas) are not currently shown.

Data is from Department of Immigration and Citizenship and Refugee Council of Australia.

Credits: Steve Bennett, Andrew Wise, Darren Yu.




Vote for it at: http://hackerspace.govhack.org/?q=groups/asylum-seekers-proportion-and-getting-sense-scale

Trove: Open it up

While I don't care much for the word games, I love the concept of Trove having its own Captcha - which government agencies could use to enlist Australians in crowdsourcing the digitalisation of our national newspaper archive.

View it at: http://ec2-54-253-113-204.ap-southeast-2.compute.amazonaws.com/
Vote for it at: http://hackerspace.govhack.org/?q=groups/open-it

APS Jobs Gazetter

The APS Jobs Gazetter takes Australian Public Service (APS) jobs information, drawing from the (PDF) APS Jobs Gazette and presents it graphically by type of job over time, based on search terms entered.

This makes it possible to track the ebb and flow of different job types in the APS, very useful for detecting changing patterns in employment over time that simply cannot be achieved via other APS resources.

View it at: http://gazetteer.pv.tl
Vote for it at: http://hackerspace.govhack.org/?q=groups/aps-jobs-gazetteer-exploring-public-service-jobs

Australia in review

It can be difficult to get a clear picture of the Australia's past - with data spread across many sources and many accounts giving a partial sense of each year.

Australia in review is a useful addition to this area, providing a useful and usable snapshop of Australia in each of the last 40 years - with the ability to expand to provide all kinds of custom information.

View it at: http://www.bradandglen.com/govhack/
Vote for it at: http://hackerspace.govhack.org/?q=groups/australia-review-air

Deathmatch.me

There's many preconceptions about the major causes of death in Australia, and deathmatch.me takes a lighthearted approach to correcting these, by presenting causes of death in one-on-one matches to the... er... death.

View it at: http://deathmatch.me/
Vote for it at: http://hackerspace.govhack.org/?q=groups/deathmatchme

Explorations in flight

Ever been interested in seeing where people come from to visit Australia, or how this has changed over the years?

Explorations in flight provides a 20-year picture of flight arrivals and departures for Australia, showing the rise in travel and changes in origin.

View it at: http://flinklabs.com/labs/flights/
Vote for it at: http://hackerspace.govhack.org/?q=groups/explorations-flight-httpflinklabscomlabsflights

Giving kids better health outcomes

This hack isn't simply interesting, but important for supporting parents and health professionals to improve the health outcomes for their kids by understanding local issues.

The data is currently only for South Australia, but hopefully will be increased to cover the entire country.

View it at: http://www.unleashed2013.org/dashboard
Vote for it at: http://hackerspace.govhack.org/?q=groups/giving-them-better-chance-life-analytics-meets-early-childhood-development

Survival kit for international students going to NSW

This site provides information for international students on where the best places are for them to stay, relative to the university they are going to attend.

I like it because it fills a need for a group who otherwise might struggle to make the best decision for themselves due to lack of familiarity with Australia.

View it at: http://govhack2013.kelvinism.com/
Vote for it at: http://hackerspace.govhack.org/?q=groups/stay-here-not-there-survival-kit-international-students-coming-nsw

The open index

How can the public critically assess which government agencies are being the most open? For that matter, how can agencies and politicians assess this?

The open index provides a useful way of measuring openness, using a variety of measures and approaches. Agree or disagree with the weightings (and it does need some work - for example more overdue QoNs is not a good thing), it is a valuable approach for providing some kind of comparison between agencies.

View it at: http://theopenindex.org/
Vote for it at: http://hackerspace.govhack.org/?q=groups/open-index

Where do my taxes go?

I like this Govhack entry as it demystifies where tax money goes - something that is very hard to get in a snapshot from the budget or any other government information.

This is the type of tool I expect to see from modern tax agencies. The fun facts are a blast too.

View it at: http://christonkin.id.au/govhack/final/index.html
Vote for it at: http://hackerspace.govhack.org/?q=groups/where-do-my-taxes-go

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Wednesday, May 22, 2013

Australia is joining the Open Government Partnership

As reported in Peter Timmins' Open and Shut blog this morning, the Attorney-General, Mark Dreyfus, has announced that Australia will be joining the Open Government Partnership (OGP) - the leading global organisation for states working towards more open government.

Australia is the 59th country to join the OGP, following Ireland (who sent a letter of intent last week) and excluding Russia, who has just withdrawn their application.

It makes us the fifth country in the Asia-Pacific region, behind South Korea, the Phillipines, Indonesia and Mongolia.

This is a timely (if not overdue) commitment by Australia, particularly considering how well-developed our government transparency regime is already. We're ranked 4th in the country list of the Open Knowledge Foundation's Open Data Census (see below).

Now the questions we'll see answered to over the next few years are: how will OGP membership influence the level of attention and mandate for open government in Australia; how will it affect how Australian Government agencies operate, and; will New Zealand follow suit?


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Monday, May 13, 2013

Can an 'open' government site be open if it is poorly designed?

I was chatting with Paul Davis on Twitter recently about the The State Decoded, an open source US-developed platform for accessibly and openly exposing state legislation online (see the platform in use at Marylandcode.org).

He suggested that the tool was effectively a US version of Austlii, which is a repository for Australian federal and state law.

My view was that there were significant differences between the two approaches.

The State Decoded is an open source platform being crowd developed, which anyone can replicate for any jurisdiction. It contains APIs, presents all content as accessible web pages and is nicely designed to be easy for casual users to access.

Austlii, on the other hand, is a closed platform developed by two universities. There's no APIs, much of the content is available only as PDFs and documents, and the design - well, minimalist is possibly the right term, with the site difficult to navigate for all but university professors (who developed it) and lawyers.

When I made this comparison (in brief given Twitter's character limits), Paul said to me...
This made me think a little - do I consider visual design a criteria for openness in government?

And my answer was:
I thought in this post I would expand a little on my view.

For some technically orientated people design can be an afterthought. Their focus is on making a system or machine work as it should, able to take in data and spit out information correctly and quickly.

For these people, design is a 'nice to have' added towards the end of the process, with sites and systems made 'pretty' to appease the communications and marketing people, but is otherwise non-functional.

I've participated in many IT-led 'design' processes, where the focus was on how entities within the system should interact with each other, and the testing focused on 'user-acceptance' - which basically is designed to answer the question 'do the system's features work as intended?'.

In these processes there was little or no consideration regarding the visual appeal of the solution, whether the terminology was understandable to the audience, the search results expected or the navigation logical for non-experts and non-programmers. At best there was some commitment to making the site accessible - however this often meant 'bare bones' lists of text on a white background, rather than using alternative methods  to provide a pleasurable experience for all users.

Of course it is essential that websites and system respond quickly and as intended. However if users don't find them appealing, intelligible or intuitive, they will use them unwillingly, if at all.

I like to compare this to the car market. Originally cars were designed to be functional only - with little in the way of 'frills' to appeal to the public. The hard part was in getting the mechanics to work right and to last and car developers (blacksmiths, bicycle and train makers) weren't concerned about appeal.

Today, however, you'd be hard pressed to find any car maker who doesn't strive for visual perfection as much as for mechanical perfection.

Yes we expect cars to perform flawlessly, but we also expect them to look good. All things being equal (mechanically and safety wise), more attractive cars outsell less attractive cars, people develop more attachment to them, use them more and stick with the brand.

So to with products on supermarket shelves. In many cases people are selecting between products which differ little in their composition (or they don't understand the technical differences), simply choosing on the basis of how the packaging looks and makes them feel. Companies build their brands around their visual and emotional connection with customers, with ingredients a secondary (though still important) consideration.

So it is for software and websites. Well designed software systems and sites attract more use - even where they may be technically inferior (who can tell if a site is a few milliseconds slower than a competitor).

And so it is for open government sites. It is certainly possible to make an open government site with brilliant functionality and the best data - however if it doesn't visually resonate with the audience, if it isn't appealing for them to explore and use, it won't be broadly used.

Governments who seek to be open should recognise that it isn't simply about exposing lots of data, or opening the doors for user participation on a mass scale online. Design must be core to the thinking, how sites are designed, how users interact with the system, the structure of the language and of the navigation.

For openness to succeed in attracting broad interest and active participation from citizens, governments must not only think about what they release, how they release it and how they invite citizens to participate.

They must equally consider the citizen-experience, whether citizens can access information or participate in an intuitive and comfortable way, how citizens feel when using the site - excited, engaged and empowered (for a well-designed site), or frustrated, marginalised and stupid (for a poorly designed site).

Design is important and needs to be involved from the start of the development process. How people should feel when engaging should help drive the features and their operation, rather than trying to 'retroengineer' a clumsy system to meet user needs (a far more expensive and unsatisfying process).

So I stand by my view on open government - a technically open site that is unusable for casual users due to inconsistent, inaccessible & generally poor design isn't open.


Indeed, if a government is only playing lip service to openness (forbid the thought), poor design might be an effective tactic to hide things 'in plain sight', reduce the number of user and 'tick boxes' without revealing anything they are required to publish, but don't want easily found.

So where a government, or agency, releases poorly designed open data or engagement sites (particularly as a second or third version), just as they may release a 'bad news' media release under cover of a major news story, or an old report deep in their site (so they can say it is public even though no-one can find it), citizens really need to consider whether there really is a government commitment, or simply the appearance, of openness and transparency.

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Tuesday, May 07, 2013

Register now for GovHack 2013

GovHack is on again this year and it's gone national, with eight locations across Australia.

With over $160,000 in prizes, the organisers anticipate over 400 participants in 150 teams - and due to venue sizes, entry is limited.

If you're interested in mashing up open government data for prize money, or simply interested in watching the event unfold, to find out more and to register go to: www.govhack.org/2013/05/03/govhack-2013-a-national-approach-for-inspiring-government/

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Thursday, November 29, 2012

Come along to the Gov 2.0 Canberra picnic (with fantastic speakers)

It is approaching the end of the year, so for the final formal Gov 2.0 event in Canberra, there's a picnic being held on Saturday 8 December from midday.

There will be a couple of speakers - starting with Julian Carver from New Zealand, who has had a long involvement with the open government movement, including working on NZ's Declaration on Open and Transparent Government.

The other speaker and the venue will be confirmed shortly.

For more information and to RSVP visit: http://gov2actdec12.eventbrite.com/

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Thursday, September 20, 2012

Is Parliament House the peoples' house? Beth Noveck: Demand a more open-source government

Is Parliament House the peoples' house or the government's house?

This is one of the fundamental considerations within the open government movement. Does government exist to serve the public? Who participates in developing policy, creating laws and deciding what is best for citizens and communities?

Beth Noveck, in her TED Global presentation, Demand a more open-source government, poses a number of challenges to citizens and governments around the world to open up governance processes, involving citizens at every stage.

Brought to my attention by Andrew Krzmarzick of Govloop, Beth Noveck Delivers Terrific TED Talk on Open Government, Noveck's talk is the best I've seen on the topic this year.

There's also a great blog post about the presentation at the TED site, Demand a more open-source government: Beth Noveck at TEDGlobal 2012

I strongly recommend that you watch Noveck's talk and share it widely with your colleagues.

 

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Tuesday, June 14, 2011

Dutch Civil Servant 2.0 books now available in English

Davied van Berlo's two books "Civil Servant 2.0" and "Civil Servant 2.0 beta" have finally been translated into English and are available online for free.

I've admired and followed the work of Davied, a Dutch Civil Servant, for several years now. Davied has been using the internet for about as long as I have and (at least in my opinion) is one of the leading thinkers regarding Government 2.0 in Europe.

Davied was named Dutch Information Professional of the Year in 2009 and voted second most influential person in local Dutch government in 2010.He participates broadly in global discussions on Government 2.0 through sites such as Govloop and is active on Twitter as @Davied in both Dutch and English. Davied also runs the 6,500 member Civil Servant 2.0 network in The Netherlands and is an active proponent for Pleio, a free open-source system for governments to rapidly roll out Government 2.0 initiatives.

Over 25,000 copies of Davied's two books have been circulated in The Netherlands and Belgium. Now they are in English, I expect to see this increase rapidly.

To paraphrase Davied's blog post Dutch Civil Servant 2.0 books translated in English,

The book "Civil Servant 2.0" (originally released in Dutch in 2008) explains the significance of web 2.0 for government in terms of its internal organisation, its relationship with the public, and the working methods of the civil servant. It also contains a lot of examples from the Netherlands.

"Civil Servant 2.0 beta" (2009), is an extension of Davied's first book, providing a practical interpretation of the concepts expressed in the first book, and contains action points and ideas for government organisations to develop their own strategies for government 2.0.

I regard both books a must-read for Government 2.0 practitioners and would-be practitioners in Australia.

Download Civil Servant 2.0 and Civil Servant 2.0 Beta for free

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Tuesday, November 02, 2010

No one ever got fired for buying Microsoft...

It used to be said that no-one ever got fired for buying IBM products.

More recently much the same sentiment has been expressed about Microsoft.

However that perception now appears to be under challenge.

ReadWriteWeb reports in its article Google Sues US Government Agency Over Using Microsoft Only that,

Google has filed a lawsuit against the U.S. Department of the Interior for requiring that messaging technologies must be part of the Microsoft Business Productivity Online Suite in order to be considered for procurement.

Apparently the case has some merit (the article goes on to say). While the Department had justified a Microsoft preference due to 'enhanced security', Google Apps were recently the first cloud service certified by the US Federal government's Federal Information Security Management Act certification.

This case, if successful, might see other software makers challenging US government requirements for vendor-specific solutions. Internationally it could even, over time, help open source and cloud application developers gain greater consideration in government procurement processes.

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Tuesday, September 28, 2010

LobbyLens seeking funding - open government outside the public sector

I believe that one of the major shortcomings in Australia is the lack of financial support outside the public sector for open government initiatives.

The UK has the Hansard Society, the US has the Sunlight Foundation - but what does Australia have?

Granted there is the embryonic OpenAustralia Foundation, a registered charity devoted to open government. However overall it appears to me that Australia doesn't provide the level of financial support that we see for organisations with similar transparency goals in other mature democracies.

LobbyLens, one of the applications developed for the Gov 2.0 Taskforce's Mashup Australia Competition last year, is seeking $148,000 in funding to turn it into a full-blown, maintained service supporting open government in Australia.

In Club Troppo, the post Life for LobbyLens? says that Margaret Simons, freelance journalist, board member of Crikey and driving force behind the Swinburne University Public Interest Journalism Foundation has taken on revamping LobbyLens and making it publicly available through the Public Interest Journalism Foundation.

LobbyLens, which was built in less than 24 hours during Govhack in 2009, uses 12 separate publicly available databases to provide a picture of the connections between lobbyists, ministers, departments and successful tenderers. It offers a unique view on the lobbying of Australian government that is useful for both journalists and interested citizens.

The tool is also of interest to public servants who need to understand the connections between organisations for their decision-making processes.

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Monday, August 16, 2010

Gov 2.0 is thriving during Australia's federal election

Commentators have said that major political parties have "failed to harness the full potential of social media in the 2010 Election" or broken the "cardinal rule of social media" due to only engaging in one way (outbound) communication.

This is despite recent global examples of the effectiveness of online engagement in shifting votes, such as in Colombia's Presidential election wheresocial media has been used to overcome a 12 point deficit in 50 days)

However, irregardless of how Australian politicians are presently using social media, Gov 2.0 has been thriving during the Australian election.

At least 20 Web 2.0 sites have been set up by individual Australians, not-for-profit and commercial organisations to monitor, engage, influence and support election-related community interaction online.

There's even been an iPhone application developed to support voting decisions.

I've listed all of these sites at the Government 2.0 Best practice Wiki on the page Australian election-related sites page.

I'm sure it's not an exhaustive list and will continue adding to it as I discover new sites.

If you're aware of other Web 2.0 election-specific sites that I've missed, please add them directly to the wiki.

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Thursday, June 24, 2010

Six ways government needs to be more like Facebook (to be successful at Gov 2.0)

I was reading an article at Mashable today about What Facebook gets right and it got me thinking.

Facebook, despite its many failings, does some things very well. Things that if governments also did well would help them be successful in the 21st Century.

Consider if Facebook was a country, with 500 million citizens - what lessons could other nations learn?

  1. Hold citizen attention
    Facebook is used on average six hours per month by its citizens. This is achieved by providing reasons to give the site attention, such as personalising news and information to be relevant to an individual citizen and providing various ways to get engaged.

    This compares to under 30 minutes spent on all government sites each month by individuals, according to my figures from Hitwise.

    Consider how much government spends on television and radio trying to get our attention for a few seconds each day. How much could be saved if government spent money on building and operating websites that truly engaged and informed citizens rather than attempting to push out the views of agencies and providing generalised information which cannot be personalised to an individual's needs?

  2. Design for individuals in a scalable way
    Facebook is designed for individuals, with the central component being individual profile pages. These pages contain all the information an individual citizen has shared with Facebook and can be modified to share or not share each piece of information with others.

    If governments allowed individual citizens to have all their information pertaining to government aggregated in a single (secure) place online, we'd be moving towards a citizen-centric government.

    Individuals could self-managed their information, controlling which agencies could access which pieces. These profiles could also scale to contain as much information as was required (but no more) as government offered new services or benefits.

  3. Connect 'like' groups
    On top of individual profiles, Facebook makes it easy for citizens with similar interests to connect in groups. These allow individuals to discuss news and events, share ideas, research, learn and debate. They engender the best of democracy - forums where each can provide their views as part of a group discussion, moderated based on individual group rules.

    Governments around the world are starting to form citizen groups to discuss and debate issues, provide suggestions and submit ideas - however the machinery of government isn't designed to help citizens to form their own groups, it's the government's way or the highway - individuals are left to their own devices.

    If governments began creating the environment and providing the tools for individuals to form their own groups - as President Obama's website did through his campaign - this could be a powerful way to spread an understanding of democracy, promote engagement and deliver real results over time.

  4. Monitor behaviour and trends in real-time
    Facebook is constantly studying how its citizens act, group and behave in its site, giving it a continual flow of information on trending interests and issues. This allows the website to identify key topics and address them early, supporting its citizens and preventing some potential issues from blowing up.

    This type of ongoing monitoring is also highly important for government. We've seen many calls for government to monitor social media channels to understand community sentiment and keep a finger on the pulse in a way that previously was impossible.

    However many governments still rely on traditional gatekeepers - pollsters and lobbyists from interest groups - to provide them with insights. This approach can be prone to distortions, deliberate or otherwise, as few people are able to be truly objective - particularly when they are tasked with pushing specific agendas important to those funding their lobby groups. How representative of the community these groups may be can also be questioned.

  5. Respond quickly to citizen criticism
    Facebook recently came under a lot of criticism for its privacy controls. Did it study the situation carefully for twelve months? Hold a royal inquiry? Label those raising concerns as a small group of lobbyists misleading the public? No.

    Through monitoring its citizens Facebook was already aware of and working on the issue. It was in a position to respond quickly to the criticism, rolling out a set of simplified privacy tools which addressed many peoples' concerns.

    Government can often be slow to react to criticism - or react by attempting to close it down rather than hear it out. This is partially due to having to study situations first - whereas Facebook's continual research keeps it aware of trending issues.

    Governments can also be slow to take action, requiring layers of approval and bureaucracy to be observed before making even simple and commonsense changes. Simplifying these processes and keeping a closer eye on the pulse of the community will help any organisation to reduce the effort required to manage and address issues, saving money, time and reputation into the bargain.

     
  6. A platform for others to build on
    If you're a Facebook citizen than you'd be aware of the thousands of applications built on top of the service - from games to business applications. These applications rely on Facebook to provide the platform - data, commands and systems. In return they significantly increase the use of Facebook and the value of the information it holds - a win-win-win for Facebook, the application developers and Facebook's citizens.

    Government needs to similarly move towards becoming a platform, opening up its data and systems to allow others to develop applications on top.

    Imagine opening up government systems to allow an organisation to develop an end to end business registration system which allowed a citizen to register a company, get an ABN, register for state licenses and apply for development grants. The tool would help many people to start their businesses, provide an application developer with revenue and simplify the administrative burden for agencies at the same time. Similarly imagine being able to incorporate geospatial mapping data from multiple states and ABS statistics to allow a business to decide where to place its new offices.

    If government is able to make the public-owned data it holds more accessible online and open appropriate doors into key services tremendous value will be created for the entire community.

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Saturday, May 22, 2010

App My State a major Victorian Gov 2.0 success

Victoria's App My State competition has now closed to entries, and has already been an enormous success for the Gov 2.0 efforts in that state.

The competition attracted 171 entries, 75 applications and 96 ideas, over 12 weeks.

Judging has now commenced - with the public able to vote for the 'popular choice' award and other awards now being considered by judges, with winners announced on 7 June.

The Premier has personally tweeted his thanks, showing a level of high-level engagement with the competition,

@vicpremier: Well done to all the @appmystate applicants. Top quality entries. Looking forward to giving out the awards. JB

Regardless who wins the competition, the event has already proven to be a highly cost-effective method to gather useful ideas and generate meaningful approaches to using public sector data.

Is this a once-off success? The evidence argues otherwise.

NSW is in the process of holding a similar competition with a similar level of prizes. While the competition didn't include an ideas category (EDIT 24/5/10: the competition did include an ideas category, which received 64 submissions) and occurred during a changeover in Premiers and with significantly less online promotional support, it still attracted 55 app entries over a 14 week period.

App competitions in the UK and US have also generated significant returns for governments - in particular the first Apps for Democracy competition in Washington D.C. estimated that the value of the apps produced was over US$2.2 million, for less than US$100,000 in prize value.

There is even a set of guidelines on how to run an apps competition to support agencies and states produced by Apps for Democracy.

Below I've included a video where Victorian political leadership introduce the App My State competition. Below that is a list of some of the other App competitions that have been run worldwide.



Apps competitions
Involving public sector data - there are many other examples in commercial spaces.

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Monday, September 14, 2009

US Army to launch Apps for Army Competition

In the style of the Apps for America competitions, the US Army announced at the Gov 2.0 summit that it would hold a competition for soldiers to develop software to help the army fight wars and carry out its missions.

Reported in Information Week Government, Gov 2.0: Army Announces Apps For Army Competition, the Army views the approach as a way to break down silos and create cheap and effective software, helping reduce the cost of having military-grade applications developed.

All entries will be hosted on the Defense Information Systems agency's open source code repository, Forge.mil.

Given the massive savings reported by Washington DC when it ran a similar district-based competition, it will be interesting to see the level of value that can be achieved within the armed forces.

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