eGov AU

Below is the presentation I gave at Social Business 2014 today on what governments can teach business in Australia about using social media...

I've developed several infographics (below) comparing the open data performance of nations, looking at which have national open data si...

Late last year I completed a piece of work with the Victorian government reviewing and benchmarking their digital innovation performance by...

Stepping into the fifth year I've operated the eGovAU blog, I wanted to take a look back into its history, and a look forward to what r...

For all the claims of government communication being expensive or ineffective compared to the private sector, government has topped the Vis...

If I were the leader of a nation that wasn't friends with the US I would be very concerned with the successes of their eDiplomacy progr...

Many of you are probably aware that  Facebook's active membership is larger than the population of the world's third largest countr...

When I think back over the most well known innovation successes over the last few years, and I am not specifically referring to the public s...

Tonight the Department of Innovation, Industry, Science and Research has released the Public Sector Innovation Toolkit website . The websi...

Joining the US, Canada, the UK, New Zealand and a host of other jurisdictions already leading the way around the world, the Australian Gover...

Australia's Government 2.0 Taskforce has announced the winners of its structured brainstorming competition , which was held in September...

It can be quite hard at times to find out who in Australian government is doing what using social media. However due to a new service from...

I've been reading a post by James Dellow at his Chieftech blog, Using Twitter as a benchmark for Australian local government use of soc...

Andrew Krzmarzick has posted an interesting article on his Generation Shift blog regarding a method to measure the level of government 2.0 ...

Over in the US Microsoft is running a major campaign targeting government which aims to collect best practice videos from senior IT leaders ...

The US government has recorded the second consecutive increase in satisfaction, to an average 73.5 percent in the latest E-Government Satisf...

From my experience in government, both as a customer and as a public servant, I've discovered that when addressing emails from citizens,...

Brookings University recently released its report Improving Technology Utilization in Electronic Government around the World, 2008 (link t...

I've found it quite difficult to benchmark my agency's online services against those of other agencies in Australia. Besides AGIMO&...