Showing posts with label crisis. Show all posts
Showing posts with label crisis. Show all posts
Thursday, November 24, 2016

Census 2016 Senate Inquiry report - what's been recommended to avoid another #CensusFail

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Both the Senate Inquiry report on Census 2016 and the Review of the Events Surrounding the 2016 eCensus (by Alastair MacGibbon, Special A...
Friday, August 26, 2016

How to shut down the easiest path for hackers into your organisation

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In the news today is a story about how the Department of Prime Minister and Cabinet has issued guidance to staff on how to manage their per...
Monday, February 22, 2016

There's two things organisations need to effectively manage social media crises - great people and great systems

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More and more organisations are finding themselves the focus of social media crises. Whether the crisis originates online, or from anothe...
Monday, September 07, 2015

What defines you on social media?

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While travelling to and from the GovHack international awards red carpet event (which was great BTW), I've been reading ' So you...
Wednesday, October 08, 2014

How current events play out in search requests - terrorism & related terms in Google trends

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While agencies often invest significant money into tools for tracking trends on social media, one of the simplest ways to detect and monito...
1 comment:
Thursday, October 10, 2013

The road to public sector IT hell may not be paved with intentions at all

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Something that scares me enormously is the house of cards that many (if not most) governments have built with their IT systems. It can be...
1 comment:
Wednesday, March 13, 2013

Using social media in emergency and disaster management

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I’m currently in Singapore, having just finished running a two-day masterclass for Singaporean public servants on how to use social media i...
1 comment:
Friday, February 22, 2013

Moderating friends and relatives - when official duties and personal life collide

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I've had several discussions lately with people managing official government social media channels about the most difficult moderation ...
1 comment:
Friday, November 25, 2011

This week's social media score - Public: 3 Organisations: 0

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This has been an insightful week for organisations using, or considering using, social media with three successive events demonstrating how ...
Thursday, August 18, 2011

Can microblogging save or destroy governments?

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In Australia many people still treat microblogging tools such as Twitter with scepticism and scorn, or even dismiss it outright as a tool fo...
1 comment:
Thursday, June 02, 2011

Coping with the challenges of two-speed government agencies

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A couple of weeks ago I blogged about 21st Century society vs 19th Century laws and policing . My post discussed the interview and arrest o...
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Monday, February 07, 2011

Good read: Nicholas Gruen on Gov 2.0 in Australia and cultural change

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Alex Howard over at GovFresh has a great article and video interview with Nicholas Gruen regarding Gov 2.0 in Australia and some of the chal...
Monday, January 24, 2011

Queensland Police demonstrate best practice emergency communications management via social media

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The floods across Queensland, and in other parts of Australia, over the past few months have been a national tragedy. They have also been ...
1 comment:
Thursday, November 25, 2010

The ongoing struggles to balance IT security and staff empowerment

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Governments around the world are struggling to manage the dual challenges of maintaining IT security while also enabling their staff to do t...
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Wednesday, August 25, 2010

Disaster management using open source and social media

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Some of you may be aware of the Mercury 10 national counter-terrorism exercise currently being held in Australia, involving a variety of go...