Showing posts with label management. Show all posts
Showing posts with label management. Show all posts
Thursday, October 13, 2016

Disruption is often simply a failure to prepare and evolve

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Digital disruption is one of the buzz terms of the last few years, underscoring the increasingly rapid changes in society, industries and g...
Thursday, October 06, 2016

Free range 'strike teams' of specialists are a long overdue innovation for Australia's public service

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I'm very pleased to see that the Australian Public Service Commission is finally considering the introduction of 'free range' t...
Monday, July 29, 2013

Complete the 2013 Community Management survey for Australia and New Zealand

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Quiip and Delib Australia have launched the second annual online community management survey for Australia and New Zealand. The sur...
Wednesday, March 27, 2013

The power of open data is often in serendipity

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I often hear talk from government agencies about their wish to release more of their data openly, but their concern over how they allocate ...
1 comment:
Tuesday, March 26, 2013

South Australia consulting on ICT policy

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The South Australian government has released its draft ICT policy, SA Connected , for public consultation via the SA Plan consultation site...
1 comment:
Wednesday, March 20, 2013

Rather than 'why' ask 'why not'

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The US government uses challenge.gov to involve citizens in designing innovative solutions to government and civil challenges. The UK go...
Tuesday, March 19, 2013

How government in Australia is (and can) use social media

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This is a presentation I gave on Monday to NSW Health, including a review of Australian social media adoption, how agencies have been using...
Friday, March 15, 2013

Australian Online Community Management Report launched

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Quiip and Delib Australia have just released the  Australian Online Community Management Report , the first research that has ever been c...
Friday, February 22, 2013

Moderating friends and relatives - when official duties and personal life collide

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I've had several discussions lately with people managing official government social media channels about the most difficult moderation ...
1 comment:
Monday, February 11, 2013

How to build a smart and innovative government agency - abandon 19th century organisational principles

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NetFlix has released its 'manifesto' detailing how they operate and why, a document that Facebook's COO has described as "...
Wednesday, November 21, 2012

Having a website crash due to high traffic is a failure of management, not load

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Today has provided an interesting lesson for several organisations, with the crash of both the David Jones and ClickFrenzy websites in Aust...
9 comments:
Thursday, July 19, 2012

Should government agencies or Ministers supply content to newspapers if it will end up paywalled?

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Thirty years ago if you wanted to read the news, you bought a newspaper. A paper newspaper, with real money. As a result all of a governm...
Wednesday, July 18, 2012

How Facebook has become a risk for public servants, and what you can do about it

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If you are one of the majority of public servants with a Facebook account, then it may be time to reconsider how you use the service. As ...
5 comments:
Tuesday, July 03, 2012

Automating online activities without IT intervention - using web tools to make jobs easier

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There's often lots of small - and not so small - activities that communications teams want to carry out online that would make their j...
2 comments:
Friday, June 22, 2012

What may a 2.0 organisation look like?

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As the world changes, so must our institutions - particularly government, including government agencies. Without getting into how hard or...
Monday, June 04, 2012

For all online community managers - register now for Swarm 2012

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Last year was the first Swarm in Sydney- part conference and part peer support network for online community managers. The event is return...
Monday, April 23, 2012

What are Australian Government agencies using social media to achieve?

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I'm still collecting responses to my FOI request, however felt it worth providing some interim data on what Australian Government agenc...
7 comments:
Wednesday, April 18, 2012

Frequently Asked Questions for Gov 2.0: How do we manage the resourcing requirements of engaging online?

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Another question I get asked regularly is "How do we manage the resourcing requirements of engaging online?" This is an interes...
Tuesday, April 17, 2012

Frequently Asked Questions about Gov 2.0: How do we convince risk-averse management to say yes to social media initiatives?

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This is the second in my series of Frequently Asked Questions (FAQs) posts to address some of the 'persistent' questions related to...
1 comment:
Thursday, April 05, 2012

Governments need to ensure their websites work for modern users

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I went to the Australian Business Register site ( www.abr.gov.au ) this afternoon to set up an ABN (Australian Business Number) for a compa...
4 comments: