Stephen Collins of Acidlabs has delivered an extremely powerful presentation on the power of participatory culture and the evolution of social media as an extension of the natural tendency for humans to form communities.
These communities empower organisations, fostering a positive culture, improving staff retention, supporting collaboration and breaking down silos - making individual employees, teams and the entire organisation more powerful, effective and successful.
The approach holds as well, if not more so, for government organisations as for the private sector.
I cannot recommend this presentation highly enough!
Slouching towards intertwingularity: The power of participatory cultures
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