Over in the UK councils are being to adopt micro-blogging in a major way, with over 100 councils now using Twitter to make announcments and have two way conversations with their constituencies.
The UK council association has published an article, Councils turn to new media, which discusses the uses councils are making of the service - addressing complaints and informing citizens of issues.
A demonstration of this interaction is discussed in a post on The blog of the IDeA Strategy and Development Unit, Turn a frown upside down: councillors, Twitter and “customer” interaction.
In case you want to see who in UK councils are tweeting formally, visit Cllr Tweeps.
Thanks for the link - things do feel like they're kicking off.
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