Dave Briggs of Learning Pool in the UK has written a quick start guide to Twitter for those working in and around government (although it's equally applicable for other people as well).
The guide particularly targets Twitter newcomers and is written in a very readable and conversational style.
David spent more than five years working in government and has a good understanding of how to approach the topic in order to make this guide useful.
I see this guide as a companion guide to the UK Government's Template Twitter Strategy. Like the Template Strategy, just about all of this guide is immediately usable in an Australian context.
Many thanks for the mention!
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