Where possible I try to edit it as little as possible, allowing the community of Wikipedia to determine what is relevant in the entry - we have our own website for detailed information.
So why bother with Wikipedia?
I see managing our Wikipedia presence as a plank in our agency's overall communications strategy. If someone searches for us online I want to ensure that the same factual message is being communicated from any websites we can influence.
While universities may not regard it as a primary reference source, it is in widespread use by Australian children for research purposes. In fact my children were taught at school how to research online using Wikipedia. Which site will they continue to use in ten years?
Below is a comparison from Alexa on the ranking of Wikipedia, Encyclopedia Britannica and Australia.gov.au based on overall internet traffic. Australia.gov.au doesn't perform this badly if only looking at Australian traffic, but Wikipedia performs just as well.
There's an overall list for Commonwealth government here, the text in red represents government bodies without a Wikipedia entry at all.
Interestingly the list is open to anyone to edit - and it does not have an importance ranking (which defines how much attention is paid to the accuracy of the content).
I've had a quick look around at the Wikipedia entries for other departments and agencies and there's enormous variation in the quality and comprehensiveness of their entries - where they have entries.
How does your department or agency review and maintain its Wikipedia entries?
- AGIMO - Australian Government Information Management Office
- Agriculture, Fisheries and Forestry
- Australian Bureau of Statistics
- Australia Tax Office
- Broadband, Communications and the Digital Economy
- Child Support Agency
- Climate Change
- CSIRO - great entry!
- Education, Employment and Workplace Relations
- Environment, Water, Heritage and the Arts
- Families, Housing, Community Services and Indigenous Affairs
- Finance and Deregulation
- Foreign Affairs and Trade
- Health and Ageing
- Human Services
- Immigration and Citizenship
- Infrastructure, Transport, Regional Development and Local Government
- Innovation, Industry, Science and Research
- Medicare - great entry!
- Prime Minister and Cabinet
- Resources, Energy and Tourism
- Veterans' Affairs