Thursday, September 04, 2008

Case study - helping employees help each other via Intranet social networking

Prescient Digital Media has published a case study on the adoption and success of Intranet social networking and other Web 2.0 technologies at Sabre, the company that runs most of the world’s airline flight reservation systems.

Sabre custom-built a solution that supports employees in discovering and sharing information between staff, leading to six-figure direct cost savings and improving the information flows throughout the organisation.

In fact the solution was so effective (with over 90% of staff now participating) that Sabre packaged their custom solution and are now selling it to other organisations.

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