They have also been a wake-up call to communications and media professionals across government on how to effectively inform and engage the public via social media.
Queensland Police, through their twitter account, @QPSMedia, Facebook page, Queensland Police and YouTube channel, have demonstrated world's best practice emergency communications management through social media.
Their activities have been well documented in the media and blogs, some of which I've linked below, so all I'm going to say is well done Queensland Police.
I hope other government agencies around the country learn from your efforts.
A few good articles and posts about social media use during the Queensland floods
- For QPS media all roads lead to Facebook
- Social media and its use during the Queensland floods
- Police tweet on the beat during flood crisis
- Social internet news starting to click