Thursday, March 31, 2011

Gov 2.0 Canberra lunch with Alison Michalk on Community management - 13 April 2011

At the next Gov 2.0 Canberra lunch we're taking a look at a topic rapidly growing in importance for government agencies - managing and moderating online communities.

Quiip Director and Community Manager, Alison Michalk, will provide her insights into online community management, user-generated-content moderation and risk mitigation within the Web 2.0 space.

The presentation will draw on Alison’s experience with a range of private & public sector clients; demonstrating the various roles within community management along with strategies to enhance peer-to-peer dialogue and foster campaign support.

Alison Michalk is a respected practitioner in the online community management field. Based in Sydney, Alison has been working with online communities for over eight years. Her specific areas of interest include community governance and engagement, user behaviour and user-generated content moderation. Her experience building and managing online communities extends from start-ups through to large corporations, where she has managed a team of 30 moderators on Australia’s largest parenting website, Essential Baby (Fairfax Digital).

Alison has been featured in the ReadWriteWeb Guide to Community Management and Communities of Purpose white paper, and is a respected blogger on community management issues. Alison Michalk and Vanessa Paech (Lonely Planet/BBC Community Strategist) co-convene the Australian Community Management Roundtables, founded in 2008.

In mid-2010 Alison launched Quiip, an Australian-based community management and moderation business where she works with private and public sector clients including the Department of FaHCSIA’s youth initiative ‘The Line’.

When is the Gov 2.0 Canberra lunch?
13 April from 11.45 to 2pm.

Where is it being held?
The Gov 2.0 Canberra lunch in April is back at the Members' and Guests Dining room at (new) Parliament House hosted by Minister Gary Gray, Australia's Special Minister of State. Please note the special instructions in the event page.

How to register: Go to the Eventbrite page and request a ticket.

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