Thursday, October 11, 2012

Don't forget to register for October's Canberra Gov 2.0 lunchtime thingy

On the 18th of October is the next Canberra Gov 2.0 lunchtime thingy, with a focus on open data, data visualisation and new approaches to policy development through policy visualisation.

As usual we have two fantastic speakers:

Pia Waugh, an open government and open data ninja working with the ACT government as an Open Government Policy Advisor, will provide a report on her trip to the global OKFestival, a thousand-person conference focused on open government, open data and data analaysis/visualisation in Helsinki.

Evan Hill, the Methodology and Infographics Manager within the Strategy and Delivery Division of PM&C will be discussing policy visualisation and the newly launched APS Policy Visualisation Network.

For more information, or to register, go here.

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Wednesday, October 10, 2012

Update: 77% of Australian federal parliamentarians are now on social media

I've updated my listing of Australian federal parliamentarians on Twitter, Facebook, YouTube and other social networks, and have found that 77% of them now have a social media presence - up from 72% in June 2012.

What I'd like to talk about today are some of the interesting breakdowns in the figures.

There's a substantial divide between Senators and members of the House of Representatives, with MPs far more likely to use social media channels than Senators - particularly Facebook, where there is a 30% difference (39.47% of Senators compared to 69.33% of Reps).

This makes sense, given that MPs represent an electorate and have significant needs to connect with their constituents, whereas Senators, who represent states, generally do not campaign in a similar way.

Social networkSenateHouse of Representatives
Facebook39.47%69.33%
Twitter59.21%68.67%

Unlike the broader Australian population, Twitter is the network of choice for parliamentarians - perhaps because it requires substantially less curation and moderation than Facebook.

Social networkOnline AustraliansFederal parliamentarians
Facebook98%59.29%
Twitter14%65.49%

Liberal and Labor members are both reasonably likely to use social media, with the Liberals ahead of Labor on 79.57% compared to 73.53%.

The Greens are the highest users of social media, with 100% of their federal parliamentarians using some form of social network. This offers their party opportunities to amplify their messages in ways difficult for smaller parties to do using traditional media.

The Nationals, in contrast, only have 69.23% of their parliamentarians using social media. While this may reflect the demographic composition of their electorates, which are more remote and statistically less likely to use online channels, in my view they are missing opportunities to connect to constituents who are online and allow more time to travel to remote constituents who are not.

75% of the independents (including the DLP and Katter's party) are using social media (with Tony Windsor the lone hold-out). Again, much the same reasons as for the Nationals may apply, and my views are the same.

Social networkLiberalsLaborGreensNationalsIndependents
Any network79.57%73.53%100.00%69.23%75.00%
Facebook51.61%46.08%60.00%23.08%25.00%
Twitter54.84%49.02%60.00%38.46%25.00%

(Note that as my spreadsheet is broader than Facebook and Twitter the percentages above for these networks are a little lower than the total.)

Asides from the party and house differences, there's a small, but statistically significant male/female divide, with female parliamentarians more likely to be socially engaged online than males. Given that statistically more women use Facebook and Twitter in Australia than men, this is reflective of the general population.

Social networkMale parliamentariansFemale parliamentarians
Facebook57.76%63.08%
Twitter63.35%70.77%

Even more notable is the age breakdown. The older the parliamentarian, the much less likely they are to use social networks.

Birth yearsAny social networkBy the numbers
1940-4964.71%11 of 17 parliamentarians
1950-5961.76%42 of 68 parliamentarians
1960-6981.97%50 of 61 parliamentarians
1970+100.00%32 of 32 parliamentarians

This becomes telling when considering that older parliamentarians are far more likely to hold Ministerial or other senior posts, and therefore be decision-makers regarding which channels they are comfortable for their departments to use.


There's clearly some way to go before all parliamentarians are using social networks to connect with constituents.  However there is definitely light at the end of the tunnel, with almost 80% of parliamentarians now using social networks.

I expect that by this time next year, around the time of the next federal election this will jump at least another 10%, and by the end of 2014 all Australian federal parliamentarians will be using social networks, in some way, to engage their constituents.

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Tuesday, October 09, 2012

Queensland appoints Australia's first e-Government Assistant Minister

The Queensland Government has become the first jurisdiction in Australia to formally appoint a politician to a specific e-government role, with the appointment of Ray Stevens as the Assistant Minister to the Premier on e-Government.

His role is to oversee the development of the QLD government's open data site (to be at data.qld.gov.au), supported by an Open Data Reform Group including the Director-Generals of all Queensland Government Departments.

The Open Data Reform Group will seek feedback from the public and the ICT sector on what kinds of data, and what formats they need to develop solutions.

Hopefully this group will also draw on expertise from Gov 2.0 practitioners within the government, in the Government 2.0 Community of Practice in Queensland, as well as from open data and Government 2.0 advocates across Australia.

Also very welcome for Gov 2.0 and open government supporters was Premier Newman's statement that “The LNP is determined to change the culture of the Queensland Government to be more open by allowing more public access to Government information collected in all regions, in all kinds of formats, for all kinds of reasons.”

The Premier's media release is at Queensland Government's 'open data' revolution begins.

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Deloittes Australia social media report offers guidance for internal comms

Deloittes Australia has released its Social Media Report 2012, providing much more than a glimpse into how social media is empowering their staff to connect, collaborate and solve problems, sharing wisdom, knowledge and ideas to deliver better customer outcomes.

If your executive and internal communications area are still resistant to the use of social media within the firewall, this report provides some compelling, statistically-supported evidence and examples of how social media can transform the inner landscape of an organisation, making it more responsive, innovative and effective.

Roaming from recruitment through gamification to scone making (an example of complex problem definition and solution via internal collaboration), the report is one of the most accessible and readable I've found in communicating how social media tools can make a difference to an organisation - private or public sector.

They've also done a great job of distilling an internal social media policy down to three words: Empower and trust.

Visit the Social Media Report 2012 (PDF).

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Friday, October 05, 2012

Sharing and comparing political party policies - developing an XML schema for party policies

Something I've had on the backburner for awhile has been the development of a better way to share and compare political party policies.

If you've ever looked at the policy platforms of different political parties in the same election campaign, you'd recognise that each writes their policy in a different format, including different information and a different flow.

For example, compare the way the policies are presented by the three main parties in the ACT election:
The differences in how policies are constructed and presented leads to four critical problems:
  • It is hard for average voters to quickly understand policies from different parties (as they are formatted and written in different ways)
  • It is very hard for average voters to compare policies on the same topic across parties (as they don't contain the same types of information)
  • Sharing policies with constituents through third party sites is very hard. Parties rely on their own sites and have no effective way for supporters or media to rapidly embed their policies into other websites for promotion, comparison or discussion purposes.
  • Accessibility of many party policies is poor. They are often presented as PDFs only (and not accessible ones), or in other inaccessible formats.

A solution must address the four problems:
  • Make it easy for average voters to quickly understand policies from different parties - supporting a common format and approach
  • Make it easy for average voters to compare policies from different parties - containing a standard set of information
  • Allow policies to be easily shared with third party websites, mobile apps and other digital services but keeping a single point of truth
  • Support accessibility by separating content from format
What's the best approach to achieve these four things?

An open XML schema for policies! 

Why is this the best approach?
  • Because this allows political parties to provide their policy information in an easily reusable and comparable manner, without sacrificing their ability to provide unique information important to their own policy position.
  • It preserves the party as the 'source of truth' for their policy, they can update it whenever they wish and anyone who has embedded a copy of their policies will have them automatically update (drawing on the updated XML), ensuring there's no confusion as to what a party's current policy may be. 
  • It improves openness and transparency for the party, supporting an open government agenda and helping voters and the media quickly understand what the party is communicating. 
  • It also promotes sharing, meaning that parties can enlist their supporters to communicate their policies - increasing reach and cut through across the community
To explore this idea I've created the Policy XML Schema wiki and invite others to participate in discussing and shaping this approach.

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