Thursday, September 11, 2008

US public invited to review proposed patents in egovernment Peer-to-Patent initiative

The US Patent and Trademarks Office (USPTO), is trialing opening the patent examination process to public participation.

This allows members of the public to review pending patent applications and provide input and feedback into the process of assessing patent claims.

In effect, the patent office is acknowledging that the US public has the capacity to improve the US patent process by providing due diligence and scrutiny that the USPTO is unable to provide.

Via the website Peer-to-Patent, members of the public are able to register to review a select set of 400 pending US patents, in an initial pilot program to assess the feasibility of inviting public comments on patent applications.

While I've only just become aware of it, this isn't a new initiative - the pilot has been running for over a year and has generated enormous interest across the patent community.

The Japanese opened their own version of the peer-to-patent site in July 2008, titled Community Patent Review.

This type of project reflects the crowdsourcing potential of the internet, inviting the community to participate, comment on and support (or indicate lack of support) of government-run initiatives, rather than being held at arms length and only consulted according to the government's preferred consultation medium.

Another example I have previously discussed is the New Zealand Wiki Policing Act 2008 which used an online wiki to suggest contents.

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Wednesday, September 10, 2008

egovernment across South-East Asia - towards seamless integration

The Economist Intelligence Unit has published a special research report, Towards Seamless Administration (PDF), on the status and challenges of egovernment across South-East Asia, including commments on a number of Australia's nearest neighbours such as New Guinea, East Timor, Singapore and Malaysia.

While Australia and New Zealand are not included in the review, the maturity of egovernment across the region should be a consideration in our planning and thinking.

Just as Australia has provided an example of stable democratic governance and has assisted in the development and security of our neighbours, I believe we have an opportunity and a responsibility to support them in their progress towards more transparent, low-corruption and democratic regimes through the medium of egovernment.

Why Australia should take on a regional egovernment leadership
In my view there are sound economic, social and political reasons for Australia to take on a leadership and supportive role for regional egovernment.


By helping other nations along the road we will facilitate the participation of Australian companies and individuals in the region, both in business and IT spaces, rather than seeing another nation or group, such as the US, Singapore or the European Union take on such a role and diminish Australia's potential economic benefit.

A similar rationale holds for the political front. Australia has a national interest in having strong regional ties and a level of political influence and this could be weakened should other nations become the egovernment leaders, particularly as regional governments could be influenced towards structures and models less attuned to Australian interests. This could also impact on our regional security and agreements.

Finally, and most important to me personally, is the social rationale. Economic development and progress towards an open and fair democracy has been generally demonstrated to be more effective at reducing poverty, increasing freedoms and encouraging more respect for human rights than providing aid or political pressure.

eGovernment as an approach leads to more open and transparent government, lower corruption and more equitable participation, as well as being an underlying driver of economic development by cutting red tape for businesses and individuals.

Therefore by encouraging and supporting egovernment and the enablers for egovernment across the region, Australia will have a positive and non-invasive impact on the wellbeing of our nearest neighbour states.

How should Australia support regional egovernment initiatives?
I've considered three ways in which Australia could make an immediate impact.

1) Model development - showing the way through our local egovernment initiatives

2) Thought leadership - sharing our expertise (technical and business) to assist other nations in developing their egovernment capacity.

3) Regional integration - developing underlying egovernment systems and technologies that can be given or sold to other nations to be deployed to kickstart their egovernment programs. This could include regional epayment, ehealth and online forms capacities (expansions of the efforts by the Reserve Bank, Medicare Australia and AGOSP), or specialised systems developed for customs and border management, led by Customs or Immigration with the involvement of regional stakeholders. Other systems that could be explored for regional applications could include online consultation, collaboration and procurement (such as via GovDex or AusTenders), our online Copyright and Patents systems and many other systems at both state and federal level.

Even with a minimal investment, Australia could enable our neighbours to make significant steps forward in effective governance. 

All it requires is some political and public sector leadership in the area.

I'd be interested in other views on this, or any information on egovernment initiatives already underway with our neighbours.

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Extending the appeal of fuelwatch - making it 'you'-centrinc

It's still unclear to me whether a national version of Fuelwatch will be launched due to the political discussions underway (the WA version is at www.fuelwatch.com.au), however a US site named Fuelly has turned the concept on its head to create a useful user-centric site, which would lend itself effectively to extending a Fuelwatch-style approach.

Fuelly, at www.fuelly.com, allows individuals to record their vehicles, fuel use and the prices they paid for fuel to track their car's performance over time.

It is a simple concept which lends itself well to tracking the price of fuel at outlets (just add the service station details and time/date of purchases when people record fuel usage) without the need for expensive monitoring by a central agency or by petrol stations themselves. The site's users will do the work, because they receive a pay-off - precise information on their vehicle's fuel performance over time, which can be compared against the baseline for the vehicle (or compare against aggregate results from others with the same model car).

This type of application works well in the Web 2.0 world. Known as crowdsourcing it involves getting a large number of individuals to each do a small amount of work for an individual payback. As the service grows, so does the payback - encouraging greater participation.

Through having a very large number of participants any inconsistencies get smoothed out - as Wikipedia has demonstrated through its ability to rapidly self-correct when errors arise, (much faster than Encyclopedia Britannica, which has to wait until the next year's edition).

The approach Fuelly takes could easily be extended to include more car-related features - oil changes, services and major overhauls, and could eventually link into insurance programs as a way for individuals to record their car-related activities over time. The concept could continue to expand into other areas of value to people, mash-up with maps (If I drive from Canberra to Sydney, given my car's performance level, how much fuel will I use and what will it cost me), to other types of vehicles and to overall energy use and carbon footprint (just add your electricity, gas and water bill totals). It could then self-fund through advertising and car-related services.

With that type of site you'd add a vast amount of utility to a simple fuelwatch, making it very sticky, useful for people and self-regulating and maintaining.

Of course, being an entrepreneur by background I think towards how to make such a development sufficiently useful to generate a profit.

In the government sector, with the profit motive absent, this might seem all too commercial, though it provides a positive driver to make the service more useful to people, as if it didn't get used, it wouldn't get funded.

Note that this isn't the only crowdsourcing idea that could work in government. Provided that government can identify appropriate opportunities, provide a robust technical framework, fund initial growth and promotion, many concepts would lend themselves to the approach.

After all, the crowdsourcing approach is about putting in place infrastructure usable for the public good, and that's really what governments are about!

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Tuesday, September 09, 2008

What's the legal liability in (hyper) linking?

The Securities Exchange Commission (SEC) in the US is investigating the legalities of website linking, putting forward a policy proposal stating that companies should be held liable for linking to other sites containing information related to their share value.

Basically, if a link from a company's website pointed to false or misleading information about the company's prospects, it could be held responsible (under the proposed policy), leading to a fine or more severe action.

Why is this important in Australia?

Because it could be the thin edge of the wedge for linking. If a company cannot link to certain sites for fear of share information related liability (such as a public forum where opinions are aired, or a media publication which accidentally gets a story about the company wrong), it's not too many more steps to a situation where any hyperlinking may contain a legal risk.

If there was a risk for companies, there would also be a risk for government. What if that family-friendly site your agency linked to (even with a warning interstitial) was bought out by an adult products company, who promptly repointed it to one of their adult shops?

Would the agency linking to it become liable for the link? Or would extra legalese be required to discourage anyone going from one site to another, just in case.

This would make one of the fundamental foundations of the internet - linking - a very risky business.

Reported in WebProNews in the article, SEC Looks Into Hyperlink Liability, the SEC's approach does take into account the situation described above - where a clear warning exists, or the intention was not to cause offense or harm, so it's not really the thin edge of that wedge after all.

However I can see greater probity on linking leading to the kind of situation I described above - on the basis that by walling in the garden the customer is protected from 'bad' influences. It was the business model used with considerable success for a number of years by AOL.

Can you see a time coming where linking to other websites (other than trusted .gov.au sites) becomes too risky for your organisation to chance legally?

Is this a real option or should it be considered alongside foil hats?

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Safeguarding egovernment networks - what if you had over 1,000 unauthorised web servers connected to your network?

I'd feel concerned if I was the CIO of a government agency that found it had over 1,000 unauthorised web servers connected to its network.

This is the position the US's Internal Revenue Service is in at the moment, having identified 1,150 unauthorised web servers connected to its network .

As the servers are unauthorised, they are not regularly security patched, making them potential intrusion points for hackers.

As reported in Nextgov, in the article, IRS finds unauthorized Web servers connected to its networks, the IRS is now in the process of creating policies and procedures to prevent the unauthorised servers from accessing IRS data and will be undertaking quarterly reviews to measure compliance with security standards.

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