Saturday, August 14, 2010

What I'm reading on Gov2.0 today....

I read constantly to keep up-to-date with the Gov 2.0 and Web 2.0 world, so I thought I'd publish a list of what I've read today based on the pages I have open currently in my web browser.

Global Gov 2.0 - "Generation GovLoop" Provoking Profound Change?
Highlights how changes in public service demographics will change how public services operate. As Baby Boomers and Veterans retire, their Generation X and Y replacements will place higher value on collaboration and engagement particularly via social media.

Govts need well-defined social media strategy
More and more Government agencies are using social media to communicate and engage with the public. However they haven't always put the strategies in place to use these channels most effectively. These agencies would not launch a TV campaign without a well-thought out strategy, so why would they do so for social media. They need to establish clear, well-defined social media strategies in order to use social media channels appropriately and to manage potential issues.

An Executive′s Guide To Social Media
The personality type of many executives disinclines them to use social media. They tend to be highly-driven introverts, who value hard work over instant success. They also tend to develop healthy egos and place enormous value on reputation, avoiding channels which could damage their own standing in front of their peers.

Therefore they need to be approached in the right way to become interested in online channels. Key topics to sell to them are unfiltered feedback (often they find it hard to get the truth from scared underlings), the ability to engage authentically and tell their organisation's story (as they are proud of their organisation), to save money (as online can deliver better returns for less cost), accountability (statistics).

White House uses LinkedIn for policy discussion
The US government has begun using LinkedIn as another online social network for discussions with its citizens.

A Victory for Social Media: Inside the Election of Colombia's New President
The new Colombian President successfully used social media to overcome a 12 point deficit and win the last Presidential election through effective online engagement. A lesson for other political parties seeking election.

Gov 2.0 as means not end
Sometimes advocates of Gov 2.0, or those new to the area, forget that the approach is designed to serve a purpose, it is not a purpose in its own right. It can also be used to facilitate different things - greater systems transparency, improved engagement with citizens and better cost controls - depending on the needs of the state.

GetUp! wins again in online vote case
In a majority decision, the Federal Court has ruled that it is legal for Australians to enrol online and that the AEC's interpretation of 'sign' as requiring a paper signature is flawed. This opens the door to online voter enrolment across Australia - provided the AEC can place systems in place to facilitate this.

"Knowledge is a mashup" - Dig into the Smithsonian Commons and you'll find Gov 2.0 in action.
This article outlines the activities going on at the Smithsonian to open up its entire catalogue to online access, thoroughly cross-referenced and indexed, with user-based tags and associations permitted via an open data approach. Collections can also be shared to other websites and social networks, promoting the greatest possible reach for the collection - an excellent example of Gov 2.0 in action.

An investigation of Emotional Intelligence and the use of Online Social Media tools in organisations (#EISM Report)
An Australian report looking at the impacts of Emotional Intelligence levels and online communication on each other.

Five Rules For How To Make Things Go Viral (TCTV)
You can't predict what will go viral, but you can make choices that improve the chances. This article outlines five 'rules' which can be applied to any online content to help encourage viral behaviour.

Open Government Data Principles
These eight principles provide an excellent framework for government data openness. They are being applied more and more widely in the US and other countries - although have not received wide attention in Australia yet.

Plenary: Data into Action
This is the online record of a Plenary session covering examples of how Gov 2.0 has been successfully put into practice in a variety of environments.

The Value of Transparency Is At The Boundary between Government and Society
This post covers how more transparency doesn't necessarily mean better governance. Governments must work interactively and constructively with citizens, releasing the right information to support collective problem solving and better solutions.

Governments and e-participation programs: A study of the challenges faced by institutional projects
From the synopsis:
This paper examines the difficulties faced by government projects aimed at fostering citizens’ political participation by using the Internet. After presenting the participatory tools found on two institutional Web sites (the Brazilian Presidency and the House of Representatives), I examine how the constraints pointed out by a relevant part of the literature in e–participation are reflected in such initiatives. Promoting online participation needs more than providing communication resources, since civic culture and other issues are still key factors in influencing our patterns of political involvement. A participatory use of digital tools depends more on circumstances, such as institutional willingness, than on technical mechanisms available.

Employees-First, Citizen-Second: The Best Route to Open Government
This post discusses the need to engage and involve government employees in open government and social media initiatives in order to improve organisational capability and deliver better outcomes for citizens. Internal collaboration first, public consultation second.

And Of Course, Here’s The Twitter Movie Trailer
A community-created trailer for a Twitter movie - and linking to a similar trailer for a YouTube movie. While more humour than work, these trailers - and the trailer for the real movie "The Social Network" provide insights into how people view and use these services in the real world.

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