Monday, August 17, 2015

Digital Transition Office to make creating APIs mandatory for federal agencies

Last week the Digital Transition Office (DTO) released a draft of its API Design Guide for public review.

An API, or Application Programming Interface, is an approach that defines consistent methods of inputting and outputting data into a software system based on internet protocols. APIs are regularly used by Web 2.0 services as a standard way to connect to each other, share information and support seamless integrated functions (such as connecting your mailing list service with your survey tool).

The government already has a few APIs, generally around the edge of its services and functions - such as for the National Library's Trove service and the Pharmaceuticals Benefit Scheme.

However what is suggested in the DTO's post is that the DTO is looking to make it mandatory for government agencies to create APIs for all new services, and to consume their own APIs when delivering those services.

To people who know little about IT this might be a 'so what' moment. However if you think about the impact of this shift on how governments design services, who delivers them and how they are integrated with other services across agencies, this is a very big deal indeed.

AGIMO (Australian Government Information Management Office), as the former body established to guide federal technology use, always suffered from not having the ability to mandate certain techniques and approaches. It could cajole, suggest, recommend and advise agencies on good technology paths, and its position within Finance gave it a few teeth, however AGIMO never had the capability to mandate or enforce technology standards without the goodwill of every other major department's CIO.

So for the DTO to have a mandate in this area means it can design and enforce the practice, providing more standardisation across agencies and opening the door to knowledge and expertise sharing within government and certainty on how to engage agencies from outside.

One of the potential outcomes of making APIs mandatory is that 3rd parties outside of government will be able to deliver any new government service, mash together services from different agencies into new service approaches, or even combine government and private services into a single unified offering.

Anyone with a website and a little expertise could become a front-end for people seeking to access government services or information.

Equally, government agencies (whether local, state or federal) could connect federal services to their own, likewise potentially in a seamless way.

Theoretically there could be a single system across government for changing your address, or you could register a company, your ABN, for GST and for a state license for your business in the same transaction.

The DTO's draft design also says that agencies will have to consume their own APIs ('eat their own dogfood') when delivering their services.

This means agencies will have to build robust and effective APIs to support their service requirements, rather than build them as an afterthought (a very good thing) and it support the development of usable interfaces that aren't limited by a particular IT back-end approach.

Of course all of this relies on how well the mandate is executed - which leaves Paul Shetler's team with some challenges.

First they have to build recognition within government, as a mandate, agency CIOs can no longer go their own way, they need to work together with the DTO to establish appropriate standards that suit agency deliverables and services.

Secondly they will have to address any skills gaps. Few agencies have experience developing APIs - particularly where there's complex services that require them, or there's need for secure APIs.

Finally they'll have to keep all the cats herded. Ministers have a tendency to ask for things at short notice - such as new services or changes to existing ones. When agencies face these requests they often are limited in time, money and the skills to achieve them. Developing APIs will hardly be on the top of their priority list, they will be hardpressed just to get a service in place in time to meet the Minister's announcement deadline.

However despite all these challenges, the cause is a great one and could do more to transform how government IT operates than many more public steps.

If the DTO can pull this off, have agencies fall in line and have APIs start rolling off government IT 'production lines', it will have single-handedly justified its own existence and transformed how government works, even if it doesn't achieve anything else in the next few years.


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  2. Hi Craig, Nobody should write silly things like this and escape unscathed: “The benefits of ubiquitous APIs for new government services could be profound for the burgeoning start-up culture in Australia.” What benefits? Not one was mentioned. Oh, they “could be”: that sneaky caveat. What “start-up culture”? Like, really. Some people in a new company with a new ACN and a new ABN, and no accounting system, who’ve never managed anything, in temporary offices, with people in T-shirts and a ping-pong table; that "start-up culture". How very silly. The Commonwealth requires professional indemnity insurance, established credentials, experienced leadership, financial certainty and security clearances (Canberra is a war capital). It’s not even slightly interested in “start-ups”. Don’t believe me? No offense taken. Go try and sell your “start-up” to them and experience it for yourself. Come back once you’re IBM.

    This bit isn’t true and should have been left out: “An API, or Application Programming Interface, is an approach that defines consistent methods of inputting and outputting data into a software system based on internet protocols.” Craig, you may need to head back to study and brush up a little bit. Nothing to do with Internet protocols. Zip.

    The DTO will make nothing “mandatory”. It’s an alien living inside the Department of Communications. It will never have the power to make anything “mandatory”. That thought was completely wrong. Sorry.

    We do see eye-to-eye on this bit though: “even if it doesn’t achieve anything else in the next few years”. The DTO might have money for a while but so far it doesn’t look like it will achieve anything much: anything more than the NOIE (the National Office of the Information Economy). That was in the Department of Communications when Richard Alston was King. It faded without achievement, and was folded into AGIMO (Australian Government Information Management Office) which was then split in two and achieved: well: nothing really. There’s a long history of nothing. Expect some more.

    Craig, as you’ve been with the Commonwealth you’d know it has a credo. It’s “buy, don’t build”. It isn’t a software company. It isn’t a company: you knew that. It doesn’t do APIs any more than it does hamburgers. Macca’s does hamburgers. Google does APIs. The Commonwealth does …. “so what”.

    Regards, Mikael


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