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Public Sector Marketing 2.0 has published an online video looking at the process government would go through if it was first inventing a STOP sign for traffic intersections.
While cynical, perhaps there's a few grains of truth in the message that sometimes in government we focus on our own importance and processes to the expense of the customer and outcomes. What do you think?
What would happen if the STOP sign was invented in 2008?
Wednesday, December 31, 2008
What would occur if the STOP sign was invented today? | Tweet |
Tuesday, December 30, 2008
Involved in eProcurement? European eprocurement forum looking to build international ties | Tweet |
The European eProcurement forum (an initiative supported by the European Commission) is seeking to build international ties to improve its understanding and build collective knowledge about what is occuring in the eprocurement field, what works and what doesn't work in different jurisdictions around the world.
If you're involved or interested in eprocurement, check them out at the eProcurement Forum community.
Also of interest is the new eProcurement Map released by the forum, which is a map of activities having an impact on the development of European interoperable eProcurement solutions.
Monday, December 29, 2008
Is traffic the wedge into effective Australian egovernment data mashups? | Tweet |
Dave Fletcher has published a post on his Government and Technology Weblog about how the community is making use of Utah government traffic data to create innovative tools to help drivers.
Covered in If it could all be so effective as this, Dave covers how the information is shared with the public - much in real-time - via Commuterlink.
It can the be reused by other websites such as Hello Salt Lake City.
With traffic being a key concern for residents of most big cities, and given the success of the Australian Bureau of Meteorology in allowing mash-ups of weather (another big citizen concern), I wonder when we'll see state governments in Australia allowing this form of use of their traffic data.
As Dave concludes, due to allowing community mashups of government data,
The end result is that Utah government data actually has much broader disemmination and utility than just what is presented on the state's website. With hundreds of information systems, there are many more examples where this kind of sharing could be valuable, but it doesn't happen. It's a big opportunity.
Europe showcases 40 innovative egovernment projects | Tweet |
The new Smart Regions website showcases 40 European egovernment initiatives between 2002 and 2007.
One of the primary messages of the site is the need for government to connect and work together, across teams, agencies, departments, levels of government, with business and with community. Only by doing so can states and councils become more productive and service focused.
All the governments, research institutions or voluntary organisations depicted on this website have one shared goal: to make their region better, stronger and smarter. And the secret to regional development is actually very simple: co-operation. The Smart Regions share infrastructure, exchange methodologies, copy succesfull achievements, have built strong stakeholder structures and managed to involve other sectors of society. Smart regions not only work together, Smart Regions are smart because they work together.
The site also points out that,
E-Government is as much about changing mindsets, building a vision on service-delivery and showing leadership in getting organisations to work together, as it is about technology.
Let's hear more of that here in Australia!
Sunday, December 28, 2008
Newcastle council online community hijacked by hackers | Tweet |
As posted in the Online Community Consultation blog, Newcastle Council was recently stung by having hackers take over its online consultation community and redirect the site to an independent site containing adult content.
As discussed in the post, Red faces in Newcastle, the lesson to be learnt is to ensure effective security is in place to prevent hacking.
There's a secondary point discussed around the length of the sign-up process, which needs to be as short and as simple as possible to keep the barriers to participation low. I didn't see the Newcastle Council community site, so cannot personally comment, however from the post it appears that a more complex sign-up process had real impacts on the number of participants.
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