Tuesday, September 29, 2009

What's your view on collaborative legislation? - US Congressman piloting collaboration on Health Care Bill

Collaborative legislation is one of the potential outcomes for Gov 2.0 - a process whereby those affected by legislation can be directly involved in the process of developing it, or even write their own legislation as a 'community bill' for government to consider.

We've seen some work around the edges of this space over the last few years, with the New Zealand Wiki Police Act and even with the Gov 2.0 Taskforce in Australia, who made their beta issues paper available online for comments before finalisation.

Now one of the US Government's best know Gov 2.0 advocates, Republican Congressman John Culberson, has take a further step, making the proposed US Health Care Bill available online for comments and annotations by his constituents.

I'm very interested in whether a collaborative legislation approach could work in Australia and what could be the barriers to it being successful. Anyone have views on this?

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Monday, September 28, 2009

Parliament House Clerk advocates online engagement for parliamentary committees

In a recent submission (PDF) to the Federal government's Inquiry into the effectiveness of House Committees, I C Harris, the Clerk of the House, suggested that

Technological developments offer tremendous potential to extend the reach of communities work in times of community participation.
The submission provided an example of how one government committee had successfully engaged with public online forums to inform and encourage participation in inquiries and consultations and also discussed some of the other online tools potentially useful to government consultation processes, for example,
It is possible to envisage committees, for example, hosting on-line forums or blogs and participating in social networking sites in some form to reach groups, particularly younger Australians, and seek their input into particular issues. Use of technology in this way will be a useful adjunct to the more traditional methods of operation for committees.
It also went on to details some of the benefits of using online engagement, such as increasing the reach of consultations and reducing travel costs.

With the Clerk of the House supportive of the concept of online platforms to improve consultation processes, I wonder how long it will take until the parliament - and government departments - begin more broadly using online channels to aid consultation processes.

There does appear to be a limited supply of people with professional skills in conducting these consultations, or even costing and planning them in Australia. I think this presents an enormous opportunity for anyone who has or can build significant experience in the area as they will be in high demand in the future.

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Does your department have social media guidelines in place?

Various research reports have indicated that at least 50% of Australian internet users participate in social networks.

Forrester's Groundswell profiling tool suggests that 23% of Australians aged 18+ actively create content online; 31% are 'critics', providing comments and feedback online; and 50% are 'joiners' of social networks, forums and online groups.

So should we expect Australia's public servants - most of whom are internet users - to be any different?

It seems reasonable to me to assume that more than half of public servants are actively participating online - discussing topics of interest to them, leaving comments on forums, social networks and news sites and building their social profile.

We're also seeing more government departments officially employing social media to engage their customers, having staff who are responsible for creating and maintaining Facebook pages, blogs and other online presences on behalf of the department.

However how many government departments and agencies have formally endorsed and communicated the APSC's Interim protocols on online media use to their staff, or developed their own guidelines regarding social media?

What is the legal position of a department if it finds staff using social media in their own time in a way senior management disagree with but where there are no formal guidelines in place?

What is a department's effective position in situations where it is launching social media initiatives while simultaneously blocking staff from viewing these initiatives using departmental equipment? We don't block staff from viewing our radio, print or TV campaigns.

These are thorny issues for departments - particularly for those that are having to confront these issues on the back foot, rather than proactively assessing their situation and putting guidelines in place.

They will become even thornier if left unresolved - potentially leading to management/staff disputes, legal risks, media risks and political risks for Ministers.

So has your department taken steps to devise, endorse and communicate official guidelines on social media use? Or has it accepted the risks it is taking on by not taking these steps?

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Thursday, September 24, 2009

Participatory democracy, Web 2.0 and the Government 2.0 Taskforce - on Radio National

If you missed the Future Tense program on Thursday morning (24/9) regarding Participatory democracy, Web 2.0 and the Government 2.0 Taskforce, it's now available on the ABC National site, including an extended interview with Nicholas Gruen, the Gov 2.0 Taskforce chair, that wasn't broadcast.

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Wednesday, September 23, 2009

Gov 2.0 Taskforce requesting additional project ideas

The Gov 2.0 Taskforce has blogged that they are looking for further ideas they can fund for Gov 2.0 projects.

So if your Department - or you personally - have project concepts that require some extra funds to get off the ground, read the post Allocating the project fund: we want your ideas and make a submission.

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