Tuesday, October 05, 2010

In the noise of #Groggate, don't forget those silenced

I've been tracking the discussion on the outing of Greg Jericho as author of the Grog's Gamut blog by The Australian journalist James Massola.

In the last seven days there have been over 100 posts, articles and interviews and nearly 2,000 tweets on the topic - discussing freedom of speech, anonymity, media power and public interest.

Few have mentioned one of the first claims made by The Australian;

"The prolific blogger shows a strong preference for the ALP, despite the Public Service code of conduct stating that "the APS is apolitical, performing its functions in an impartial and professional manner"."
Grog disputed this in Spartacus no more, his final post last Monday before falling silent.

Whether Grog's voice remains silent is up to him and his employer - his Department and behind that the Australian Public Service. It is not up to the media or bloggers.

Across the world many talented public servants operate blogs. There are firm roots in other western democracies such as Britain, Canada, the US and even New Zealand.


Groggate is a challenge not only to broad freedom of speech in Australia - potentially silencing anyone who believes their employers may have concerns over their words - but also challenges the public service to reconsider what Australian public servants may and may not do.

There are hundreds of thousands of intelligent and educated professionals who choose to work for Commonwealth, State and local governments across Australia. They serve the governments of the day diligently, as mature adults most are fully capable of separating their work performance from their personal views (and they all vote).

How many of these intelligent and potentially influential voices will now choose to remain silent rather than face the scrutiny - both public and internal - that Grog is facing?

If Grog continues writing, it will be at the permission of his employer, potentially under greater internal and external scrutiny.

If he stops writing - due to personal reasons or the level of controversy - a thousand other public servants may not develop the courage to start.


How much public sector experience and diversity has been lost to our public debates due to Grog's outing?

We'll never know.

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Friday, October 01, 2010

How to avoid turning Gov 2.0 initiatives into 'creepy treehouses'

I thought I'd share a post brought to my attention by Geoff Mason via the Online Communicators Forum group in LinkedIn


Written by Jared Stein at Flexknowlogy, Defining "Creepy Treehouse" explores the pitfalls when an organisation creates an online social environment.

The article defines the term "Creepy Treehouse" in several ways, including as the following:

n. Any institutionally-created, operated, or controlled environment in which participants are lured in either by mimicking pre-existing open or naturally formed environments, or by force, through a system of punishments or rewards

Such institutional environments are often seen as more artificial in their construction and usage, and typically compete with pre-existing systems, environments, or applications. creepy treehouses also have an aspect of closed-ness, where activity within is hidden from the outside world, and may not be easily transferred from the environment by the participants.
In other words,  an artificial community may not be real enough to attract and maintain a community - it may have too many or arbitrary rules, expect and reward unrealistic behaviours or simply be designed to advertise (shout) at people rather than foster community engagement.

How can these types of issues be avoided - particularly given the governance required by the public sector?

One solution is to partner with robust existing online communities. This approach allows a government agency to participate without having to take on responsibilities such as developing the systems and the community, attracting and empowering participants or moderating and guiding behaviours. Certainly an agency needs to be careful about which existing communities it partners with, however there are many long-standing well managed communities that could be viable options.

A second approach is to partner on the creation of a community, funding an external organisation to develop a community that the agency can participate in. This also outsources much of the governance and control issues, reducing the agency's overheads in these areas. It is important to be very careful about the selection of the organisation that will create and manage the community as while many will claim they can achieve this, there are in reality very few organisations with the skills, experience, networks and capabilities to do so.

If, however, the agency has no choice but to create the community, it is important to be as transparency about governance and as even-handed, consistent and as hands-off as possible in its operation. While an agency can seed a community with content it needs to ensure that there are tools and incentives that encourage the community to generate the bulk of the content and interactions themselves. President Obama's MyBarackObama website is an excellent example of this, as the site allowed participants to form communities, create, share and distribute information and largely run their virtual lives within the community without seeing virtual police on every corner.

Perhaps that is the best analogy for an agency-run community - it needs to run like a western democracy without the elections. People are free to go about their business as they please, within the laws of their community. There are no bureaucrats and officials scrutinising their every move.

Surely a government agency can justify managing an online community in the same way our government manages our nation - treating the members as citizens, not serfs.

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Wednesday, September 29, 2010

Listing Australia's government-run Facebook and YouTube pages - I need your help

Similar to my listing of twitter accounts from Australian Federal, State and local government agencies, I'm attempting to put together a listing of Australia's government-run Facebook pages and YouTube channels.

This is a big job and I'd appreciate your help.

If your agency operates one or more Facebook pages or YouTube channels, or you are aware of any that are operated by other agencies, please either add them as a comment below (feel free to be anonymous) or tweet or email me the details.

I am interested in any that are operated by a Australian Federal, State or local government agency or other publicly funded body.

Please pass on this post to your colleagues. Having a list of the social media channels used by government agencies helps other agencies build the case to use them for their own needs.

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Tuesday, September 28, 2010

LobbyLens seeking funding - open government outside the public sector

I believe that one of the major shortcomings in Australia is the lack of financial support outside the public sector for open government initiatives.

The UK has the Hansard Society, the US has the Sunlight Foundation - but what does Australia have?

Granted there is the embryonic OpenAustralia Foundation, a registered charity devoted to open government. However overall it appears to me that Australia doesn't provide the level of financial support that we see for organisations with similar transparency goals in other mature democracies.

LobbyLens, one of the applications developed for the Gov 2.0 Taskforce's Mashup Australia Competition last year, is seeking $148,000 in funding to turn it into a full-blown, maintained service supporting open government in Australia.

In Club Troppo, the post Life for LobbyLens? says that Margaret Simons, freelance journalist, board member of Crikey and driving force behind the Swinburne University Public Interest Journalism Foundation has taken on revamping LobbyLens and making it publicly available through the Public Interest Journalism Foundation.

LobbyLens, which was built in less than 24 hours during Govhack in 2009, uses 12 separate publicly available databases to provide a picture of the connections between lobbyists, ministers, departments and successful tenderers. It offers a unique view on the lobbying of Australian government that is useful for both journalists and interested citizens.

The tool is also of interest to public servants who need to understand the connections between organisations for their decision-making processes.

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Monday, September 27, 2010

When traditional media exposes public service bloggers

On Monday, 27 September 2010, Grog, of the Grog's Gamut blog, was outed by James Massola of The Australian as Greg Jericho, a federal public servant who happens to blog on matters of politics.

Massola, in his article Controversial political blogger unmasked as a federal public servant, has questioned Grog's right to challenge journalistic views, veiled under the question of whether, as a public servant, he was entitled to blog about politics.

Grog addressed this question through his own blog in a post, Spartacus no more, where he outlined the APSC's guidance, which states:

It is quite acceptable for APS employees to participate in political activities as part of normal community affairs.

APS employees may become members of or hold office in any political party.

APS employees, whether or not they are members of political parties, are expected to separate their personal views on policy issues from the performance of their official duties. This is an important part of professionalism and impartiality as an APS employee.

Where an APS employee is involved in publicly promoting party or other views on certain issues, and where their duties are directly concerned with advising on or directing the implementation or administration of government policy on those issues, there is potential for conflicts of interest.

Grog went on to say that he's never commented on anything other than publicly available material and did not comment on matters related to his specific duties.

I have never written anything which I have gleaned through work. All information I use comes from the media or press releases or public reports. This is pretty clear from anyone who regularly reads this blog – you never find “breaking” or “inside” news here – you find opinion and analysis.

The only thing that I find noteworthy about this 'expose' is that it demonstrates the fallacy of the argument that keeping your personal and professional identities separate online is an effective mechanism for resolving unwarranted perceptions of inappropriate online engagement.

While it is nice to believe that you can post online under a pseudonym and remain anonymous, this is rarely sustainable in the long-run. When someone is 'exposed' as using a pseudonym it becomes newsworthy simply due to the sensation.

I wish all the best to Grog - Greg Jericho.

And in the interests of the continued growth of Gov 2.0 in Australia, I hope he will have the clear support of his managers.

COVERAGE (EDITED):
Follow the discussion of this topic on Twitter using the hashtags #groggate and #grogsgate.

Statistics on the use of the Twitter hashtags is available at What the trend.
Articles and posts for 27 September:
ABC The Drum - Grog's great anonymity gamble
An Onymous Lefty - Grog-gate: Outing as bullying
Ariane's Little World - A person is not their job
B Sides - Privacy is not a gift for journalists to bestow or withdraw
Catherine Deveny - Groggate
Catallaxy Files - MSM arrogance
Core Economics - Transparency and blogging
Crikey / Pure Poison - The Grog’s Gamut outing: In whose interest? 
Crikey - The whys and wherefores of bureaucratic blogging
Dermott Banana - Outings 
eGovAU (here) - When traditional media exposes public service bloggers
Girl with a satchel - Monday Media Study: Grazia's Bingle Bungle & Groggate
Herald-Sun - Get away with you
Hoyden About Town - If you can’t defend yourself, you shouldn’t be allowed to speak
IAIN HALL's Sandpit - Grog’s Greg outed … so what? 
I'm not Tina Wheeze - LOVE, ANON
Larvatus Prodeo - Grog’s Gamut outed by The Australian
Mediakult - Not navel gazing at Media140 (mentions in the conclusion)
Misc and Other - Why I don’t use my real name on twitter
Mumbrella - Australian outs blogger Grog’s Gamut
Mumbrella - Why the Grog’s Gamut outing harms The Australian
Random Black Heart Glitter Moments - On #groggate
The Accidental Australian - Outing the anonymous blogger. Good for the gander?
The Angry Exile - MSM vs Blogosphere - UPDATED
The Australian - No anonymity to bloggers, tweeters
The Australian - Twittersphere hit by storm over whether political blogger had a right to anonymity
The Bannerman - No Opinions Without Reality…or, Who Is James Massola?
The Conscience Vote - Who has the right to speak?
The Failed Estate - Now that We Have Your Attention...
The Gutter Trash - The Australian launches attack on Independent Blogger Grog’s Gamut
The news with nipples - Who gets to be anonymous?
The Vicious Circle - The Grog’s Gamut Irony
The Vicious Circle - Jack the Insider on team #Gamut?
    A follow-up article from James Massola explaining his decision to 'out' Grog, released at midnight on 28 September:
    The Australian - Why I unmasked blogger Grog
      Articles and posts for 28 September:
      A Shiny New Coin - no, I am GrogsGamut
      ABC The Drum - Bullet by bullet, the bloggers win the war
      An Onymous Lefty - Jeremy's ear (not really on topic but mentions as an aside)
      Ash's to Ashes blog - Confessions of a Blogger
      Australia Incognita - Anonymity and the blogger
      Blogging Townsville - Mudoch's approach to his papers' critics - will Island View be next?
      Crikey - Simons: it wasn’t unethical to name Grog’s Gamut
      Crikey - The Oz’s Bolt loose … science of pop-news … (touches on)
      Crikey / Pollytics - Gibbons throwing poo
      Crikey / Pure Poison - Don’t you know who I’m not?
      Crikey / Pure Poison - Massola raises the stakes
      Goonanism - A Passing Note on Grog’s Gamut
      Grahame LJ - Anonymity and blogging
      Happy Antipodean - Tuesday, 28 September 2010 
      Larvatus Prodeo - #Grogsgate and the right to privacy
      Mumbrella - Blogger-outing journo: Grog’s Gamut was tweeting during work time
      Online Opinion - Blogs and anonymity - another News conspiracy?
      Ozylum – Asylum in Australia - New Media 
      Peter Martin - No-one should be forcibly reduced to a single identity
      The Australian - A storm on the internet (Why should web writers escape scrutiny and responsibility?)
      The Australian - Journalist threatened over Twitter outing
      The Australian - The Oz declares war on bloggers: Rosen
      The Australian - Blogosphere and Twitter no more than an echo chamber
      The Bannerman - How Do They Insult Us? Let Us Count The Ways
      The Canberra Times - The outing of a favourite blogger
      The Failed Estate - The Empire Strikes Back
      The Gutter Trash - The Australian: Accused of Just “Making Stuff Up” (Again)
      The National Times - Tweets get messy as mainstream media takes on the blogosphere
      The Riot Act - On Greg Jericho, groggate, and the public service.

      Articles and posts for 29 September:
      ABC The Drum - Why I'm quitting Twitter (Groggate given as influential)
      Billablog - Who will be the next Grog-gate?
      Dave from Albury's Weblog - Outing an amateur
      HarrangueMan - Speaking of partisan chum buckets...
      Insert Clever Title Here - Now we know who Grog is... what changed... #groggate
      Instances of Ass Clownery - James Massola is an Ass Clown
      Preston Towers - To Grog or Not to Grog
      The Australian - Speak Queasy (see section on 'The Battle of Jericho)
      The Dummer Press - We're under attack!
      The Register - Media group faces both ways on the issue

      Articles and posts for 30 September:
      ABC The Drum - Quality sets The Australian apart
      Black Dog - The Australian's War on Australia
      The Australian - Grog blogger keeps his job
      The Notion Factory - Anonymous


      Articles and posts for 1 October:
      Cafe Whispers - Fran speaking frankly (small mention)
      Crikey - And the Wankley goes to… The Oz’s war on everything (bloggers, this week)
      SBS World News Byte Me - #grogsgate raises enduring questions
      The Bannerman - Burn Baby, Burn!

      Articles and posts for 2 October:
      Daily Dose - Kate’s Corner ~ Being “Outted” in Australian Society
      Happy Antipodean - Saturday, 2 October 2010
      James Purser [INSERT WITTY CATCHPHRASE HERE] - Grog Thoughts
      The Australian - Test of Twitter-led revolution reveals a character limit

      Articles and posts for 3 October:
      Billablog - Grog-Gate 2  or We aren’t the ones who don’t get it, YOU are!
      B Sides - A couple more points about Grogsgate
      Crikey - The Content Makers - More on the Ethics of Outing Grog’s Gamut 
      Gary Sauer-Thompson's Weblog - Conversations - Twitter
      Kate Carruthers - My Amplify - the continued misunderstanding of the relationship between Twitter & activism is getting annoying #groggate
      Still life with cat - More on Grog's Gamut
      The Australian -  Salvos lobbed in the great blog war of '10
      The Bannerman - Questionable Irony
      The Bannerman - Going Through Hell, On A War Horse Called ‘Right’ 

      Articles and posts for 4 October:
      ABC The Drum - Anonymous sources no window to truth
      Aide-Memoire - Twitter, commonsense and journalism #groggate
      My Red Crayon - Grog Gate, may his legacy be a change for the better.
      Restless Capital - Last word on #Groggate
      sminney's posterous - "Media" 2-10-10 Deconstructed
      Sydwalker.info -  Naked Lies & Long Noses: from Watergate to #Groggate (a mention)
      The Australian - As the anonymous walls of Jericho fall, the great blog war of '10 begins

      Articles and posts for 5 October:
      A Shiny New Coin - To speak in the first person
      ABC The Drum - The Australian. Think. Again.
      Aide-Memoire - Public discourse and private citizens – how free is freedom of speech? #groggate
      Crikey - The Content Makers - Information Brokerage and Citizenship. More Reflections on Grogs Gamut
      eGovAU - In the noise of #Groggate, don't forget those silenced
      SkepticLawyer - Journalists are Luddites #groggate
      Sydney Morning Herald - Journalists' jealousy behind a blogger unmasked  The Canberra Times - Battle of Jericho
      The Punch - Hitting journos where it really hurts: a handy guide
      Upstart - Narcissus, Grog’s Gamut and a self-obsessed media

      Articles and posts for 6 October:
      eGovau - Stats on articles and posts for #Groggate (includes statistics on all articles mentioning Groggate listed in this post)

      Articles and posts for 7 October:
      Crikey - The Content Makers - Pseudonyms and Anonymity – a Previously Unpublished Case Study.
      Mediakult - Blogging under the radar (references Grog)

      Articles and posts for 8 October:
      Townsville Bulletin - Cowardly world of bloggers
      Blogging Townsville - The Townsville Bulletin celebrates our first birthday with style

      Articles and posts for 10 October:
      Peter Martin - The Australian does not follow a party line
      the political sword - Grog, do come back – we need you

      Articles and posts for 11 October:
      ret's posterous: Cowardly world of bloggers - jeez that's rich

      Articles and posts for 14 October:
      The Australian - Grog's blog back in business

      Articles and posts for 16 October:
      Woolly Days - Grog rations (NEW)

      Articles and posts for 17 October:
      RickyRobinson.id.au - The Australian and the new Battle of Jericho

      Related information and news:
      ABC - Mark Scott's speech: The Quest for Truth: Quality Journalism and a 21st Century ABC (where Grog's comments about the mainstream media were first seem as influential) 
      Grog's Gamut - Election 2010: Day 14 (or waste and mismanagement – the media) (the original article from Grog referenced by Mark Scott)

      Australian Press Council - Balancing privacy and press freedom
      Online Journalism Blog - Time to talk about legal
      Restless Capital - Brief historical reflections on anonymity and pseudonymity
      The Australian -  Twitter speaks and the ABC listens
      The Australian - Hobby writers keep pros on their toes
      The Advertiser - Censoring free speech in the secret state
      The Herald-Sun - Outrage as South Australia's Rann Government, Opposition unite to gag internet election debate
      The Sydney Morning Herald - Iranian blogger jailed for 19 years (Aside - Don't we use 'gaoled' anymore?)
      The Guardian -  No one gains from blowing the cover of this secret policeman
      J352: Intro to Online Journalism - Blogger outed by journalist on Twitter
      The Wall - BBC’s Marr blasts bloggers: socially inadequate, pimpled, single and seedy


      Other mediums:
      27 September - ABC Q&A - Politics, Betrayal and Sex (See closing remarks from Senator Conroy)
      1 October - The Australian Media Series Audio Webcast - Grogs-gate: A storm in a tweetcup
      2 October - 702 ABC Sydney - The Sunday Panel - To Twitter or Not to Twitter (see last few minutes)
      3 October - Cartoon - grogsgamut droogisheep #274


      A UK view from their 2008 Civil Serf debate:
      DavePress -  Public servants must blog, despite Civil Serf
        There's a Twibbon in support of Grog.

        There's also a Facebook page, If 100,000 people like this page I'll name my firstborn Grogs Gamut.

        There's this T-shirt (I work in the public service and I tweet) and this T-shirt (Murdoch outed me and all I got was this crummy hashtag #GrogGate T-Shirt) - created by Black Bobs

        And a poll I've set up asking - Do journalists have a right to remain anonymous?

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