Thursday, December 03, 2015

New data report signals a major shift in data thinking in the senior Australian public service

While successive Australian governments have touted 'evidence-based policy', a significant ongoing challenge within Australia's public service has been generating or accessing the right data at the right time - particularly across agencies - for actually testing policy assumptions and following a more agile policy development process.

I've personally witnessed the challenges within agencies of being able to locate useful and usable data for program design and delivery assessment, and the mechanics for sharing data between agencies, requiring formal agreements and long discovery and lead-times.

One of the more signficant side-effects of the open data revolution has been to highlight to agencies how little they know about the data they already collect and hold, who owns it (agency or external parties) and how hard it can be to share productively between agencies, let alone with the public.

A significant initiative this year was the commissioning of an internal data report by the Secretary of Prime Minister and Cabinet, named the Public Sector Data Management report.

This report was designed to help the Australian Public Service (APS) understand its internal data landscape and recommend steps that could be taken to improve how data is generated, managed, discovered, shared and therefore used in policy and program development and evaluation.

Put simply, if the APS can get its approach on data right, suddenly it would become far clearly to both internal and external stakeholders how effective various government programs were, and clarify policy gaps and opportunities.

This internal report, now released publicly under Creative Commons licensing, offers a glimpse into how effectively data has been used in the APS, and recommends a strong series of measures to strengthen data collection, sharing and use.

If anything speaks to the commitment within the APS to use and share data more effectively, this report does. It's worth not only a read, but a close study.

The Public Sector Data Management report is now available online via the data.gov.au blog at blog.data.gov.au/news-media/blog/public-sector-data-management.



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Monday, November 30, 2015

Register now for an OGP Australia information session

The Department of Prime Minister and Cabinet have just announced a series of information sessions regarding the Open Government Partnership and the process by which the Australian government is seeking to involve the community and civil organisations in the development of our first National Action Plan by the end of June 2016.

For information on these sessions, which will occur in the week of 14-18 December in Brisbane, Sydney, Canberra and Melbourne, visit the OGP Australia blog at: ogpau.govspace.gov.au/register-to-attend-an-ogp-australia-information-session/

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Wednesday, November 25, 2015

Using open data for insights into Australian-registered charities

Rosie Williams of OpenAus recently released her latest open data project, Open Charities, to provide insight into the financials of Australian charities.

The service integrates the available open data from 53,000 registered Australian charities in a way never done before, allowing fast and simple analysis of charities by location, electorate and issue.

To fund this work on an ongoing basis Rosie has also introduced a subscriber-only feature at $50 per year which provides access to information on all of the government grants and tenders won by each charity - connecting together several different open datasets.

This information is useful not only for people considering donating to different Australian charities, but also for charities seeking to research their sector and those thinking about creating new charities.

It's important to note that all of the value unlocked by Open Charities and similar open sites would not be available if not for the hard work by volunteers such as Rosie.

There's still too few of these volunteers, meaning that there's potentially immense value left untapped across the tens of thousands of open datasets now released by Australian Government.

This means there's still enormous opportunities to identify and realise value for startups and social enterprises seeking new ways to repurpose data into useful knowledge.

If you've ever had an interest in finding solutions to social and economic problems, why not take a look at Rosie's work and think about the value you could add.

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Tuesday, November 24, 2015

Presentation on digital citizenship, user experience & the emerging role of libraries

The other week I was in Wellington, New Zealand for the international Linked up, Loud and Literate: Libraries enabling digital citizenship conference.

Below is my presentation from the day, including the story of a recent customer experience with an Australian government agency.

For other presentations from the day visit nsla.org.au/digital-citizenship-2015.


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Monday, November 23, 2015

Australian Government's decision to join the Open Government Partnership should help us come together to forge better outcomes

Last week the Australian Government announced that it was taking steps to join the global Open Government Partnership (OGP).

What's the OGP? it's a voluntary, multi-stakeholder international initiative supported by 69 national governments that was created out of the open government / Government 2.0 movement to promote transparency, empower citizens, fight corruption, and harness new technologies to strengthen governance.

This is a decision that has taken some time to make. While Australia was invited to join as a founding member of the OGP (with eight other nations) in August 2011, the then Labor government didn't make announce an intent to join until 2013.

After this, a change in government saw the decision revisited and ultimately put on hold, as the new Coalition government reduced the policy emphasis on government openness and transparency.

However, with the recent fresh wind blowing through government with a change in Prime Minister, openness and transparency has returned to the national Coalition policy agenda.

One outcome was the announcement of 17 November by the Department of Prime Minister and Cabinet that Australia was taking the necessary steps to become a full member of the OGP.

More information on this decision and what it involves in practice, both for government and for civil society, is available on the new ogpau.govspace.gov.au website.

While overall there's been positive feedback from the 'insider' community that have been interested in this decision, there's also been some criticism of the process as it has been laid out.

Given this is the first time the Australian government has developed an OGP plan, I'm not that concerned about the process being perfect.The fact that it has started is the crucial point.

I expect the process will improve into future planning cycles as all participants - government, civil societies and the community - gain an appreciation of the most effective ways to work together in this type of endeavour.

We can learn from the experience of other countries, which is well summed up in this OGP report, however the Australian experience will be unique and hopefully all participants will approach this current process with good faith and a willingness to 'learn on the job'.

The most important outcome of this first OGP process isn't the first National Action Plan for Australia, it's the relationships and understandings forged between government and non-government open government players that will positively contribute to an evolving relationship.

While backbiting and criticising may get a good media run, it seldom builds strong workable relationships, if not framed within a context of identifying and implementing improvements.

OGP membership is an opportunity to build the transparency culture in Australia, bridge gaps and build a strong civil community. Let's maximise its value both for citizens and government.

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