Paper on Web 2.0 and the Public Sector

Paul Johnston has posted in the Connected Republic a blog post, Web 2.0 and the Public Sector, discussing Cisco's draft paper on Government 2.0, Realizing the Potential of the Connected Republic (PDF) from the US Public Services Summit in December.

The paper provides many examples of practical uses of Web 2.0 tools and techniques by governments across the world and argues that, as government organisations are the most organised and rigidly hierarchically structured (and therefore the worst at innovation, less agile and have more difficulty dealing with sudden change), they have the most to benefit from Web 2.0 approaches.

Still in draft, Paul is welcoming comments before the final paper is released in early 2009.

It is a very interesting read.