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Due to the efforts of volunteers, a Google Wave Hackathon is being held in Canberra at the ANU on Saturday 8 August to explore coding possibilities for the new Google Wave platform.
The free and unaffiliated event will feature a Google representative giving an introduction to Wave's API, followed by an opportunity to work with the code to explore potential applications that make use of Wave.
The event is primarily designed for developers, however may also interest designers and user-experience professionals who wish to gain an in-depth understanding of Wave ahead of its public beta release.
For government to effectively continue to serve citizens online it is important that public servants stay connected to the latest developments in order to critically assess how they may be used in the public interest.
Full details are below. Places are limited - book fast!
Canberra Google Wave Hackathon Day
Saturday 8th August
PROGRAM:
9:30am Registration
10:00am Talks
A presenter from Google (details available soon) will give an introduction to the Wave API.
If you have already been developing for Wave, please consider giving a short presentation about what you have done (doesn't have to be a formal presentation).
12:00 pm Brainstorming Lunch (BYO or we will take orders & payment for pizza at registration)
1:00 pm Hacking
5:00 pm Demos
7:00 pm Head out for dinner at restaurant (at your own cost).
LOCATION
Room N101, CIST Building, ANU, North Road, Canberra
REGISTRATION
You must register if you wish to attend so that a Google Wave Developer sandbox account can be created for you. Registrations will close on Tuesday, 4th August so that the accounts can be created.
Numbers are limited, so please register as soon as possible at: http://tr.im/cbrwave
This day is being organised by volunteers who are interested in Google Wave development and thought it would be useful to have a Google Wave developers day in Canberra. Please indicate if you are willing to assist with organising and running the day. Contact brenda@moon.net.au for more information.
We will be providing WiFi internet access, but you will need to bring your own computer. Please have a look at the developer information on the Google Wave site (http://code.google.com/apis/wave/) as an introduction.
Monday, July 27, 2009
Canberra Google Wave Hackathon Day | Tweet |
Tuesday, July 21, 2009
eGovernment Resource Centre launches eGovernment Forum | Tweet |
Victoria's eGovernment Resource Centre has launched an eGovernment Forum to support the online discussion of eGovernment topics by Australian public servants and interested parties.
At discussed at the site, the eGovernment Forum invites,
open participation and diverse viewpoints to be shared with others relevant to the topic of eGovernment, Government 2.0, Web 2.0, Government website best practice and related disciplines.The forum can only be posted to by registered members, however posts are visible to the general public.
Thursday, July 16, 2009
Websites dropping support for Internet Explorer 6 - does your department need to upgrade its web browser? | Tweet |
Over the last few weeks several major websites have sent the signal that they are progressively dropping support for Internet Explorer 6, the nine-year old web browser from Microsoft that has been the staple web browser in many government and corporate environments.
First was Digg, with the message on 4 July, Much Ado About IE6, that,
Based on the amount of activity and the relative rate of its decline, we’re likely to stop supporting IE6 for logged in activity like digging, burying, and commenting. Users of IE6 would still be able to view pages — just not logged in. This won’t happen tomorrow, but we’re thinking about doing it soon.Today (Tuesday US time), YouTube sent a similar message, turning on a message advising IE6 users to upgrade, as first reported by TechCrunch in YouTube Will Be Next To Kiss IE6 Support Goodbye.
This builds on a European campaign, Stop Living in the Past, where websites have been progressively warning IE6 users to upgrade, or blocking them from accessing content, reportedly even supported by Microsoft CEO Steve Balmer.
In my view this is great to see happen. Many organisations are restricted to testing on the web browsers they allow internally, which tends to result in online services which work superbly in IE6, but fail to meet modern standards and present poorly in modern browsers less - effectively failing accessibility hurdles.
However it presents an interesting conundrum for organisations still relying on IE6. While the browser may still meet their internal security model, it may be no longer 'fit for purpose' due to declining support by websites.
Fortunately there are no software licensing charges for upgrading to a more modern web browser - which are more secure and robust as well as being more standards compliant - so the main costs are security testing, configuration and rollout.
Proactive security teams may have already done the work required - Internet Explorer 8 has been available for security testing since March 2008 and Firefox 3 has been around since May 2008 (with 3.5 released recently).
Wednesday, July 15, 2009
Prime Minister pre-announces Climate Change blog on Twitter | Tweet |
Prime Minister Kevin Rudd has pre-announced the launch of his new Climate Change blog with the following Tweet via the KevinRuddPM Twitter stream,
Starting my blog tomorrow on Climate Change. Like to hear your ideas on practical action. KRuddAnother step for the Australian Government into the online consultation space, it will be interesting to see how the blog will operate - stay tuned!
Monday, July 13, 2009
Community managers' survey | Tweet |
Kommein is currently holding a Community Manager's survey to build a picture of the role across different organisations around the world.
To quote their request,
Are you a community manager? If so, we’re interested in learning about your experience. We’ve put together a survey for community managers that will tell us a little something about community managers salaries, who they report to, job challenges and more. And yes, we’ll post the results here.In case your organisation wants to better understand this type of role, the results of this survey will be published online.
Please note, we’re not asking for names and don’t need to know who you are. Feel free to speak openly and candidly about the issues facing you as a community manager.
Please access the community manager survey here. We’d be doubly appreciative if you could pass this around to other community managers in your network.
And if your role could be described as a Community Manager, please complete the survey.
Tuesday, July 07, 2009
Drawing on experience within your Department for online initiatives | Tweet |
It is common practice for government Departments to go to consultants when they need specific skills or experience. The strategy is often to draw on this expertise to get started, transfer as much knowledge as possible to staff and move forward.
However sometimes it can be more cost-effective to draw on the existing skills of people already employed within a Department - insourcing rather than outsourcing. In many cases staff have past experience that is directly relevant to an initiative, or may even have expert knowledge in the area.
This is particularly relevant for online initiatives. Web development skills are not limited to degree-qualified IT staff and there are many people with experience in scripting HTML, Javascript, PHP and similar languages who might not choose to work in an ICT area.
Equally social media engagement skills are not limited to Communications professionals. Forrester reported late last year that about 45% of Australians have joined social networking groups, 35% comment on blogs and forums and 26% are content creators - writing blogs and articles and/or posting videos and photos online. Matt Hodgson has a good blog post on this topic, Social media engagement: What are Aussies doing?.
It is extremely likely that some of these people are public servants and work in your Department - not necessarily in the Communications, Web or ICT teams.
If you can identify these staff and enlist an hour or two of their time each week you may be able to build a sustainable online engagement team without needing to rely as heavily on consultants or other outside expertise.
This insourcing approach has been used successfully in the private sector and in the public sector in other jurisdictions. For example the UK Foreign & Commonwealth Office encourages diplomatic staff to blog and the US military is encouraging servicemen and women to engage in social networks.
So now you know where to find experienced online professionals, all you need is to identify them.
Tuesday, June 30, 2009
New Zealand online consultation on student loans | Tweet |
The New Zealand's Inland Revenue department has launched an online consultation around proposed changes to student loans - with the main topic being around totally web-enabling the process for managing student loan accounts.
The consultation is at studentloanforum.taxpolicy.ird.govt.nz and might be a useful example for other government departments who might be considering online consultation.
The comments made are visible within the forum once logged in - which may be a useful way for other jurisdictions looking at student loans to also gather ideas.
Build it or they will come | Tweet |
In 2007 a combined SMS and online electoral monitoring system went into action in Nigeria to report electoral fraud. Based on increasing mobile use (as fixed infrastructure is very limited in the country), mobile phones were able to provide voters with a voice when ballots were not conducted fairly. Similar systems are now being used in a range of other countries across the world to broadcast any electoral issues to the world.
Next, due to the effective application of online social media, in 2008 the preferred Democrat nominee for the US Presidency was beaten by a relative newcomer with little national profile. That relative newcomer then went on to successfully win the US Presidential race.
Earlier this year when UK Parliamentarians were caught charging expenses that the public deemed inappropriate they sought to protect their privacy by providing PDF documents, blacking out a significant portion of the documents for privacy and legal reasons. However the UK Guardian newspaper created a website (in less than 5 days) where the public could transcribe pages and cross-match critical information. Within 10 minutes of release over 320 members of the public were busy transcribing a few pages each, and within a few hours more than 2,000 pages had been reviewed. Now over 197,000 pages have been reviewed by over 22,000 UK citizens.
The Guardian was not alone in this effort, other websites such as www.whattheyclaimed.com began similar efforts to improve parliamentary transparency.
Most recently the Iranian election has been internationally scrutinised through the actions of hundreds of thousands of young Iranians using Twitter and similar online services to send messages, photos and videos out of the country. The medium has been used to organise protests, identify electoral fraud and keep the world informed of developments in a country which restricts journalists and the free press.
Internationally many people have supported the protesters in Iran by providing ways for them to send their messages out as the government systematically, and unsuccessfully, attempted to block online communications channels. The combined efforts of thousands of people around the world outmaneuvered the Iranian government and ensured that the voices of Iranian citizens continued to be heard.
And finally, in China, which has the most internet users of any country in the world, the government attempted to bolster its 'great firewall' (known internally as the Golden Shield Project) with software required to be installed on every PC. Despite using sophisticated software and a rumoured over 30,000 public officials working full-time to ensure that the Chinese people do not see material online that the government deems inappropriate, the Chinese have been unable to prevent their citizens from accessing the free media of other countries or using the internet to share their thoughts on the Chinese regime - both good and bad.
Resistance to the new measure has been intense. The Chinese government has already had to soften its approach from making the software compulsory to install to simply making it available with every computer.
These examples represent the change going on across the world. Out of Africa, across the Middle East, Europe, the Americas and into Asia, the internet is reshaping the relationship between governments and their citizens.
Governments who have attempted to limit or prevent citizen access to the internet have failed in almost every jurisdiction. In most cases the government dare not take the extreme step of disconnect their citizens completely, as the internet has become critical for private enterprises and the government in conducting their business.
Governments are finding that attempting to control new media use by citizens, or simply to continue to use old patterns of governing, is progressively seeing their control over the public agenda weaken.
Where governments are not building public services online, members of the public are banding together to do so - effectively disintermediating governments.
The lesson for me is that if governments are to lead their people, they need to acknowledge and accept the changes that are occurring, reform their own culture and operations where necessary and get out in front and demonstrate leadership.
Fortunately for Australia, increasingly our governments are recognising and acting on this.
Friday, June 19, 2009
How the White House's new Media Office sizes the potential and pitfalls of opening up to citizens online | Tweet |
In an interesting and very frank article in NextGov, named The Public Eye, Bev Godwin of the White House's new media office has provided her views of the challenges and opportunities for government in engaging online.
Wednesday, June 17, 2009
Government 2.0 initiatives in Australia Part 1 (Public Sphere Camp series) | Tweet |
Last week I posted about some of the Government 2.0 initiatives around the world.
This week I'm posting about some of the initiatives going on in Australia.
There are a number of government and non-government organisations who are very actively participating online and a great deal of experimentation going on. In fact while we're not the absolute leader in this area, we're certainly amongst the forerunners in many cases.
What I've done below is provide mini case studies of initiatives at various levels, linking to previous posts I've made on these initiatives.
I've split this into several posts in order to cover more ground.
Local government
Mosman municipal council
As the first Australian council to adopt Twitter as a communications channel, Mosman city council has been one of the ground-breakers in the social media space at local council level.
The council has taken a committed approach to online media, using blogs and online consultation techniques to supplement and inform 'heritage' citizen consultation approaches such as town hall meetings.
Hornsby Shire Council
Many local councils are beginning to very actively use online consultation as an approach to inform decision making. Hornsby Shire Council is one who has gone this route with the Hornsby Shire Housing Strategy consultation. This consultation has attracted over 1,100 comments and contains some very thoughtful discussion of how citizens would like to see the Shire shape itself into the future.
Future Melbourne
A second and even more comprehensive example is the Melbourne Citiy Council's Future Melbourne consultation, which has combined a wiki, discussion forums, video and other online tools to involve Melbournians in the future shape of their city.
State government
Queensland government's SharemyStory
Road tragedies affect many lives. Apart from the victims, who may be killed or permanently disabled, there is an impact on the families and friends of the victims, on onlookers and on the community.
As one approach to raise awareness of these impacts, support people in grieving and help the community and individuals recognise and take steps to minimise the risk of road tragedy the Queensland government launched the SharemyStory site where survivors, relatives and friends could publicly share their stories.
The site now contains over 1,000 stories submitted by people in memory of those killed or injured in road accidents and is a very powerful reminder of the pain and harm these accidents can cause.
The site also offers way to support specific stories and to share specific stories across social media sites. It also has a Twitter channel.
Appropriate provisions are in place to protect the privacy of individuals and where people do not wish to share their personal information there are approaches the site administrators can take.
Thursday, May 28, 2009
Department of Broadband consulting teens and pre-teens online | Tweet |
Around four weeks ago the Department of Broadband, Communications and the Digital Economy (DBCDE) launched its first online consultation with 11-17 year old children on the topic of Cyberbullying.
Announced via the Australian Labour Party's website back on 4 May, Youth to advise on cyber-bullying and cyber-threats, the consultation involves 15 schools and 305 students from across Australia in a secure moderated forum.
I haven't seen this consultation get much attention from the media or across various government sources, which is an enormous shame given how groundbreaking this work is for Australia.
If the Australian government is now able to consult minors online, surely we're able to establish online consultative forums for other groups in the community.
Hopefully a case study on this consultation will be released and provide other departments with details on how the DBCDE has gone about securing and moderating the forum.
Wednesday, May 27, 2009
NSW Police now officially on Twitter | Tweet |
Encouraged by the success of a imposter claiming to be the NSW Police on Twitter, the NSW Police have now taken over the account and are using it to constructively communicate information to the public.
Reported in the Sydney Morning Herald, Twitter con gives police tweet idea, the NSW Police Twitter account is being used for awareness raising, to issue warning notifications and appeal for public assistance.
Anyone in Sydney who wishes to learn more about the NSW Police's decision should consider attending the next In the Public Interest event on the evening of Wednesday 17 June where Strath Gordon the Director of Public Affairs for NSW Police will be discussing the initiative.
The NSW Police join a range of other state and local government agencies in Australia using the platform for real-time public communications.
As yet no Federal government agencies are using the service, but based on the widespread use in the US, Canada and the UK this is only a matter of time.
What strategies might be employed to adopt greater use of Web 2.0 in government agencies? | Tweet |
The title of this post is derived from the question the US government is currently asking American citizens in the Open Government Brainstorm.
The site allows individuals to suggest ideas for open government, and rate those of other - providing a prioritisation list that the US Federal government can then choose to act on.
Other questions the site asks the public to consider are,
They all seem to reflect the same questions we're grappling with in Australian government - albeit in a more fragmented manner.
- How might the operations of government be made more transparent and accountable?
- How might federal advisory committees, rulemaking or electronic rulemaking be better used to drive greater expertise into decisionmaking?
- What alternative models exist to improve the quality of decisionmaking and increase opportunities for citizen participation?
- What strategies might be employed to adopt greater use of Web 2.0 in agencies?
- What policy impediments to innovation in government currently exist?
- What is the best way to change the culture of government to embrace collaboration?
- What changes in training or hiring of personnel would enhance innovation?
- What performance measures are necessary to determine the effectiveness of open government policies?
The Open Government Brainstorming site is build on an online tool, Ideascale, which I've used personally. It is extremely easy to use and fast to set up.
I often wonder what it will take to get Australian governments to use similar cheap and fast online tools to consult the Australian people.
However at least we can leverage off the ideas suggested in the US using this site.
Thursday, May 21, 2009
Australian internet usage 20% greater than TV - Nielsen | Tweet |
I've just come across a media release from Nielsen (PDF) from March this year indicating that internet use by Australian internet users reached 16.1 hours per week in 2008, soaring ahead of TV at 12.9 viewing hours per week (radio sits at 8.8 hours).
This suggests that the average Australian internet user is spending 20% more time online than they do in front of the television - although there is also a high instance of multi-channelling - 61% of Australians watch TV and use the internet at the same time and 50% listen to the radio while surfing the net.
Nielsen's media consumption chart is below.
Also this morning the Sydney Morning Herald is reporting that Google is on target to crack $1 billion in revenue in Australia - a larger revenue than the entire Australian commercial radio segment, or magazines and outdoor advertising markets.
With the new financial year approaching it might be a very good time to reweigh communications strategies and budgets to ensure that they are being spent on the medium where Australians are spending most of their leisure time.
Monday, May 18, 2009
Do you plan your online strategy in the same way you plan your media strategy? | Tweet |
Typically government and commercial media teams spend time identifying publications and journalists that have the most appropriate audiences for an organisation's products and services.
They commit energy to building constructive relationships with those that have influence over the members of the public they are trying to engage, tailoring stories to suit their individual needs.
Why do media teams spend time building relationships with parts of the media? Because it works.
Good working relationships improve outcomes for all of the parties involved - the organisation, the media team, the journalist, media outlet and the ultimate audience.
So if this approach works for offline media, does it work online?
My answer is an unequivocal YES.
If organisations cultivate relationships with key bloggers and forums, tailor information for websites that attract appropriate audiences and commit to ongoing research to identify where they should concentrate their efforts, they will achieve better communications and engagement outcomes.
Conversely, few organisations would follow their current online strategy in offline media. This would involve the organisation producing their own departmental or company newspaper or radio station for the public, then refusing to engage with any other news media.
Unfortunately this is the thinking and approach many government and commercial organisations follow with their websites.
They invest large resources into developing a single 'owned' destination where they expect their customers to come for information and discussion.
They invest little into reaching out to other websites, forums, blogs and social networks - even where these 'media outlets' already attract the audience that the department or company wishes to reach.
This approach is unsustainable and impractical in the long run and will fail to meet organisational goals.
Monitoring audiences, build relationships and engaging with appropriate outlets works for online media at least as well as it does for offline.
Friday, May 15, 2009
Us Now released free online - film about government, citizens and mass collaboration online | Tweet |
Earlier this week Us Now film Ltd announced that Us Now, its documentary on how the Internet is changing how citizens engage with and what they expect of government, was available online for free viewing, download and distribution.
What is the film about? In the words of its creators in the UK,
In a world in which information is like air, what happens to power?The movie has already taken the public sector in the UK and the US by storm as it provides a close look at what is occurring online, busting many of the myths and uncovering some simple, but profound, truths.
New technologies and a closely related culture of collaboration present radical new models of social organisation. This project brings together leading practitioners and thinkers in this field and asks them to determine the opportunity for government.
I recommend this movie to public servants engaged in, or developing policy including, the online sector.
It is also vital viewing for politicians seeking to understand the shifts occurring in the community and how they will affect future campaigns, political processes, policy development, citizen engagement and service delivery.
Wednesday, May 13, 2009
Government 2.0 paper released | Tweet |
Cisco's global strategic consulting arm (IBSG), has released an interesting white paper on Government 2.0 (PDF).
It takes a long hard look at the opportunities for the public sector in using online media to engage the public, arguing that,
In a world where sharing information is so easy, public agencies should aim to improve citizens’ ability to access information, provide feedback, and view the feedback of other citizens. Ultimately, we should move toward a world where the background information, the thinking, and the options for every public sector decision and action are easily available to citizens.
There are numerous case studies of activities being taken by governments around the world - even one from Australia.
It's a good read for senior executives in the public service who are looking to understand how the world is changing - and the opportunities and risks for their departments for embracing the changes versus hanging back.
Monday, May 11, 2009
Can we use crowdsourcing to reshape democracy? | Tweet |
Beth Noveck, director of President Obama’s open government initiative, said in a recent essay,
Our institutions of governance are characterized by a longstanding culture of professionalism in which bureaucrats – not citizens – are the experts. Until recently, we have viewed this arrangement as legitimate because we have not practically been able to argue otherwise. Now we have a chance to do government differently. We have the know-how to create "civic software" that will help us form groups and communities who, working together, can be more effective at informing decision-making than individuals working alone.(Quote from P&P, Beth Noveck: Wiki-Government | Democracy)
The internet is reshaping the relationship between government and citizens.
For example, the practice of 'crowdsourcing' involves using online technologies to ask a distinct group, or an entire population, to answer questions, provide insights on issues or develop solutions.
The approach is being used in increasing numbers of ways by governments to better hear their citizens, formulate more effective, consensus-based solutions, manage expectations and drive innovation.
One crowdsourcing exercise that I've previously mentioned is the New Zealand Police Act wiki, where an NZ Act of Parliament was developed by placing a seed version on the web using a wiki and allowing the public to edit and comment the Act directly for a period of time. The Act was passed by New Zealand Parliament and from all accounts it appears to have been as effective as any legislation developed by a small group of policy experts.
Similarly the US President has made use of crowd sourcing as a suggestion and prioritisation approach. Prior to his administration taking power it created an idea-sourcing site that allowed the public to suggest priorities for the new government and vote on previous suggestions in an online Citizen Briefing Book. This resulted in tens of thousands of suggestions prioritised by 70,000 participants.
President Obama's Virtual Town Hall has continued this approach, this time attracting over 90,000 participants asking and casting 1.7 million votes on 103,000 questions.
The impact of crowdsourcing isn't simply as a feedback mechanism. It offers the ability to reshape the entire governance process.
A range of local governments in Australia, New Zealand, in UK, across Europe and South America are beginning to actively engage their populations in crowdsourced discussions regarding civic priorities and improvements. For example the state capital city of Belo Horizonte in Brazil (2.3 million inhabitants) has used participatory voting since 1993 for determining civic priorities and in 2006 shifted to a digital participation model to broaden the level of involvement, with 10% of voters participating compared to 1.5% in the previous offline model.
Another example is the Future Melbourne consultation, which attracted over 30,000 comments by 7,000 visitors (and not one instance of spam, off-topic or offensive content).
One possibility for crowdsourcing would be for every piece of legislation currently on Australian books (Federal, state or local) to be placed onto wikis or similar tools to allow Australians to publicly review, comment, suggest edits and plain english translations.
This step could also be taken with all proposed legislation. President Obama has already committed to making all US Federal legislation available for the public to comment on for a few days prior to it going to the house for approval. The next step is employ a co-creation process online.
Naturally this would need to be done in a staged approach - there's simply too much legislation and different groups would be interested in different pieces (and some pieces would have little or no interest).
It relies on changing the copyright approach taken by government. From all rights reserved to some rights reserved (handled admirably by Creative Commons licensing which is already in use by the QLD government and the ABS).
It also relies on the public being able to understand some of the complex legalities of legislation. However if the public cannot understand a piece of legislation, isn't it probably too obtuse anyway?
Of course some might say that the public simply isn't interested in reviewing and commenting on legislation, or that it would be distorted by interest groups or individuals with axes to grind.
However those doing so have not yet tried the experiment and have no evidence on which to base these claims.
I'd love to see any government in Australia - at local, state or federal level, commit to starting this process with a pilot program. Make a few pieces of high profile legislation available online in a wiki-based format. Support comments and edits from any individual, restricting it to those who register with a valid email address.
Moderate the wiki to ensure that no-one misuses their privilege of participation in the democratic process under a clear set of guidelines, and then take on board the suggestions and edits of the public in the final drafting of the legislation.
This approach would lead to the democratisation of policy development and increasing participation by the public in the democratic process.
It may also lead to better policy, and therefore better outcomes for Australians.
Here are some examples of crowdsourcing in action, and here is a slightly contrarian view arguing that Government Needs Smart-sourcing, Not Crowdsourcing.
Tuesday, April 21, 2009
The US air force embraces new media | Tweet |
The US Air Force is one of the most proactive users of new media amongst government organisations globally, seeing the internet as another channel for engaging potential recruits, the public and for conducting military operations.
The approach being taken by the US Air Force, and increasingly by other US government agencies, is that all of their staff are public relations spokespeople and if properly equipped will support their agencies in engaging the public online.
The US Air Force regard this spokesperson role as so important to their future operations that they've produced a video and book emphasising to their staff how critical is it for airmen to participate online in blogs and forums, and setting out the guidelines for how they may do so in an appropriate manner.
This approach to engagement is discussed in a post in the Local Government Engagement Online Research Blog entitled Great Video & eBook of the U.S. Air Force using New/Social Media, which considers the Air Force's initiatives as,
truly an inspiring example of how we could use new/social media when we start using these tools with our head and heart rather than using policies or rules and regulations as our starting point. For me, new/social media can only be successful when it has or creates and invigorates meaning in our lives and to the lives of people who use them. And most important of all, the value of social media lies in the people, not the technology. Then the connections made and communities created will then generate greater services and value than we could ever think of.
The video below was originally developed for Air Force personnel to encourage them to use new media to 'win the information war' by providing positive messages about the Air Force to counter negative messages distributed online by enemies of the United States.
And the ebook developed by the US Air Force is available online as New Media and the Air Force (PDF).
Given the political sensitivity and national security implications of defense forces, if the US Air Force's acting director of public affairs, Colonel Michael G. Caldwell (also a blogger at From an Air Force Colonel), is prepared to state publicly that "We want 330,000 people to be in Public Affairs," (reported in the WebInkNow post The U.S. Air Force and social media: A discussion with Colonel Michael Caldwell), what is stopping any government agency with less political or secrecy sensitivities from engaging at least as actively as the US Air Force?
Monday, April 20, 2009
See you at the Managing Your Online Content conference in Sydney this week | Tweet |
I'll be speaking at the Managing Your Online Content conference from Ark group in Sydney this Wednesday on the topic of Aligning your web content strategy with organisational objectives.
I'll be making an effort to log the conference online, either via Twitter (#MYOCG09) or via a liveblog on this blog, if I have access to wi-fi at the venue.
If you're attending, come and say hello to me at some point.
