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As discussed in the Online Community Consultation blog, the CTO of Seattle, Bill Schrier, has made an interesting post in his blog discussing How Web 2.0 Will Transform Local Government
Bill's post runs through a broad set of tools and how they can be applied by local government - equally of value for at state and federal levels.
Friday, December 19, 2008
Transforming local government using Web 2.0 | Tweet |
A better name for Government 2.0 | Tweet |
I'm not a fan of terms such as Web 2.0, which seems to refer to any internet development since 2001. The web is an evolving medium, just like any other. We don't see the term 'Television 2.0' (or 5.0 considering all the generational changes) used to refer to reality TV.
I'm even less comfortable with the term 'Government 2.0' - which refers nebulously to government use of 'Web 2.0' technologies - a slogan on a slogan.
Government 2.0 isn't quite an entire rethink of how democratic government works. Government remains an elected institution designed to provide 'public goods', infrastructure and services more efficiently than would be provided by private concerns. It also has a critical role in regulating and balancing competing economic and social forces to ensure the needs of a community are met with minimal disadvantage to specific groups.
What government 2.0 involves, in my thinking, is significant changes to mindsets, business processes, infrastructure and funding models to adapt how government listens to and engages the public, customers, clients and other stakeholders.
These changes mirrors the social and economic changes already occurring in the community to exploit potential benefits derived through technological innovation.
(Feel free to tell me that my definition is wrong)
So if we need an alternative term to Government 2.0 what should it be?
Personally I favour terms such as 21st century government, modern government or connected government - which reflect that the goal is to reconnect government with its stakeholders using modern techniques and tecnologies.
Dr Mark Drapeau, from the Center for Technology and National Security Policy of the National Defense University in Washington, DC., recently asked people for a few ideas and presented them in his blog at Mashable in the post, Rebranding Government 2.0.
DO you think any of these terms will catch on?
Computer hackers plundering Brazilian rain forests | Tweet |
As reported in the Wired blog post, Hackers plundering Brazilian rain forest, a hacking ring controlled by logging companies has been alleged to allow harvesters to unlawfully access government logging databases and issue extra 'transport permits' to remove resources (trees) from the Amazon.
This has been a challenge for Brazilian authorities, who have arrested 30 suspects and have another 200 people under investigation.
Environmental group Greenpeace estimates 1.7 million cubic meters of illegal timber has been harvested because of the hacks. The group says that's enough wood to fill 780 Olympic-size swimming pools.
Federal authorities are also suing timber companies to recoup an estimated $883 million in purloined resources, Greenpeace said.
These type of left field social and economic issues driven by technology innovations are likely to increasing challenge governments to be agile and responsive and build their own online capabilities.
Thursday, December 18, 2008
Paper on Web 2.0 and the Public Sector | Tweet |
Paul Johnston has posted in the Connected Republic a blog post, Web 2.0 and the Public Sector, discussing Cisco's draft paper on Government 2.0, Realizing the Potential of the Connected Republic (PDF) from the US Public Services Summit in December.
The paper provides many examples of practical uses of Web 2.0 tools and techniques by governments across the world and argues that, as government organisations are the most organised and rigidly hierarchically structured (and therefore the worst at innovation, less agile and have more difficulty dealing with sudden change), they have the most to benefit from Web 2.0 approaches.
Still in draft, Paul is welcoming comments before the final paper is released in early 2009.
It is a very interesting read.
A wonderful time for public sector recruitment and big egovernment infrastructure projects | Tweet |
While speaking to a colleague earlier in the week about the rush on access to government support in some areas of Australia due to the current economic conditions, I realised that it is a very good time for the public sector to build capacity and skills.
The IT skills crunch has affected Australian government for some time, with the private sector able to be more flexible and agile in adapting job descriptions and remunerations to suit market needs. International pressures have not helped, with many of Australia's top people drawn overseas due to the challenges and financial opportunities.
Now that private organisations around the world are feeling the financial pinch, there is the opportunity for the public sector to reinvent itself as a stable and reliable employer, emphasising the value of stable jobs within a less stable global economy.
This would have the following benefits for the Australian public,
There are also direct benefits for the APS,
It does require government to move quickly to resource key government agencies to expand their capabilities. This kind of agility has been difficult for government in the past without clear political leadership.
Most of the above benefits for government recruitment stretch beyond egovernment to other aspects of public sector service provision. If we can draw in the skilled people looking for stability and ensure that government provides a positive employment experience, we can build lasting capacity across the public sector.
What do others think - should government be growing in a time of recession?
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