Wednesday, April 03, 2013

Opening the vault - Open data in Queensland - watch the livestream

Today the 'Opening the vault' event is being held in Brisbane, discussing open data in the context of the state.

Following from the Queensland Government's commitment to open data (with the appointment of Australia's first e-Government Assistant Minister), the event was opened by Premier Newman and is being livestreamed on the web - demonstrating the level of importance placed on this area in the state.

You may follow the event on Twitter using the #dataqld hashtag, and watch the livestream at data.qld.gov.au.

Keep an eye on the session after 11:30am Queensland time (12:30pm AEST) for the finalists in the latest data competition and to vote on who should win.

I've also embedded the livestream below.

Streaming by Ustream

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Innovating in the public sector - The Pitch: Five presentations. Five minutes. Five big ideas.

The Institute of Public Administration Australia (IPAA), in partnership with the CPA Australia, has introduced a fantastic innovation competition for public servants.

Named The Pitch, In an IPAA first, the 2013 IPAA National Conference is providing an opportunity to pitch ideas for an original policy initiative or public sector innovation that could make people's lives better and/or the public service smarter, better and broader.

The creators of the best five ideas will receive a free invitation to the IPAA's National Conference in November and have five-minutes to pitch their idea to senior public sector decision makers in Canberra.

The winner of The Pitch will also receive a cash prize of $500.

There's also a category for younger (to 36yrs old) entrants, the CPA Australia Young Professionals Pitch Competition, with a $200 prize, where the winner will become one of the five finalists (and presumably eligible to win the $500 prize as well).

Entry is open to anyone in Australia, and ideas will be judged against the following criteria:

  • originality of the idea 
  • capacity of the idea to help government improve people's lives 
  • innovation 
  • practicality and cost effectiveness 
  • ability to address the topic 
  • engaging presentation style (during the pitch), and 
  • length of pitch (not to exceed 5 minutes).
For more information, and to enter The Pitch, visit: http://ipaa2013.org.au/get-involved/the-pitch

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Tuesday, April 02, 2013

Vote Compass - not just interesting, but useful for government and the public

Vote Compass App for Australia
abc.net.au/news/elections/federal/2013/votecompass/
The ABC has launched the Vote Compass service
in Australia, designed to help the public match their policy views with the official platforms of Australian political parties.

Vote Compass (votecompass.ca) was developed by political scientists in Canada, where it has been used for both Canadian and US elections. Asides from helping citizens discover which political parties their policy views match, it has been used to stimulate discussion and engagement and identify the underlying policy concerns in the community.

It is particularly useful where political parties do a poor job (sometimes deliberately) of making their policies accessible online in comprable formats to allow citizens to easily understand where parties stand on specific issues and what they offer voters.

Unfortunately it is not always in the interests of political parties to make all their policies widely known. Either because they don't clearly differentiate the party, they have not had significant costing and scrutiny or they might place sections of the community offside if they were widely communicated (such as the now abandoned internet filtering policy released by the Labor party five days prior to the 2007 election).

Some substitute services have emerged - notably the Australian Christian Lobby's Australia Votes site, which compares party policies from the perspective of a particular Christian perspective, the sadly defunct GovMonitor site, and the ABC provides a basic comparison each election.

They do it a little better in the UK, where the Vote for Policies site provides a comparison of the policies of six parties and allows people to 'place' themselves via their views.

I've also suggest the creation of an XML schema for party policies to provide a consistent way for the public to view and compare policies. As this relies on either the support of political parties to adopt the approach, or a community-based organisation to do the 'heavy lifting', I don't see this as a short-term goal.

Services such as Vote Compass are therefore important democratic tools to ensure that citizens have an informed vote in elections, even if political parties would prefer them not to.

However they also have potential value for the public service and government as well.

Views on Government Spending (2011 Canadian election)
votecompass.ca/results/ca-2011/government-spending
Vote Compass, and similar tools that ask citizens where they stand on policy issues, can provide a far more granulated view on the attitudes and concerns of the public than single policy studies or broadbrush voting polls.

With a little demographic data - age, gender, education level, employment status, postcode and maybe a few others - having a view of citizens across policies helps identify and group audiences and map affinities based on similar policy groups (social services, foreign policy, education and so on).

This type of cross-policy data is rarely collected by agencies, who focus almost exclusively on their own policy areas and may miss insights or opportunities across policy domains - similar to how scientists in specific disciplines can miss cross-discipline insights, such as the application of physicists' chaos theory to biological populations or to fluid dynamics.

Where this data is being collected by entities outside of government (even the ABC, which tends to remain at arms length), these insights may not be realised or accepted by policy areas within the public sector.

Demographics on views of Government spending
(2011 Canadian election)
votecompass.ca/results/ca-2011/government-spending 
In my view this makes a decent case for the government to consider adopting or developing tools similar to Vote Compass to help provide agencies and politicians with better insights into citizens, while simultaneously using these tools to give citizens better insights into government policy alternatives.

Certainly this type of information would be useful for the localisation of policy delivery by region - which may make the Department of Regional Australia the logical manager of the process.

For this to happen there would need to be an understanding within government that improving the public understanding of policy positions is a benefit to democracy, rather than a partisan activity designed to support a particular viewpoint. Also there'd have to be a consistent and open way of sharing the information, so it isn't limited to the party which happens to hold government - such as the public release of an online 'policy map' which map policy views on by electorate, age, gender and other demographics in an appropriately anonymised manner.

Of course an organisation such as the ABC might take Vote Compass a little further and, rather than simply using the data they collect to map views to customise reporting across their local radio network, could release it publicly to help everyone.

Should governments rely on media organisations, even publicly-funded ones - to provide this kind of public service?

Or should the education of voters and the use of insights from citizens to inform policy decisions and local delivery be a primary concern of the core of government?

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Monday, April 01, 2013

Breaking news: Australian Government to appoint Government 2.0 Minister

I've just learnt from an inside source that the Australian Government has decided to go several steps further than the Queensland Government (who appointed an Assistant Minister for eGovernment last year), by appointing Australia's first Government 2.0 Minister.

The new Minister, who will be announced later today, will be responsible for taking forward the government's open government, open data and spatial initiatives, with the goal of ensuring that Australia becomes known as the most open and transparent nation in the world, driving government accountability, improved public engagement, economic activity through data and making it harder for inaccurate data to be 'spun' in traditional or new media.

The new Minister will lead a newly formed agency, probably to be called the Department of Openness, Innovation and Transparency (DOIT).

This department will be formed from the CTO-led section of AGIMO (explaining the recent separation of CIO and CTO), the Office of Spatial Policy and sections of the Department of Innovation focused on public sector innovation, particularly DesignGov.

The new department will also oversee the Office of the Australian Information Commissioner.

DOIT will have a mandate to ensure other commonwealth agencies develop and implement open data and Gov 2.0 plans under a 'Digital First' strategy, similar to the UK's 'Digital by Default' approach.

Under this mandate the department will take on the role of maintaining whole of government standards for social media engagement, mobile app development, accessibility and open copyright, as well as sophisticated searchable (topic/agency/use) registers for all mobile apps, social media channels and Gov 2.0 tools created by commonwealth agencies (more expansive than the lists in Australia.gov.au).

The department will be responsible for developing, managing and maintaining whole-of-government web services, including existing GovSpace, GovDex and Data.gov.au sites, as well as creating new services, which may include an Australian equivalent of Challenge.gov, an epetitions site, a 'govforge' site for sharing and reusing code across agencies and a whole-of-government FOI site as a central repository containing all agency releases.

The new department will also take responsibility under the APS200 for unlocking Australia's geospatial data and finalising the development of an open source 'mymaps' system, which will form the basis for the public release of all future public sector map information - a universal base map and WebGIS system that every agency will use.

The new Minister and Department were to be announced in February, however this was delayed due to budgetary considerations and political distractions (such as leadership speculation).

The announcement of the Minister will occur later today (Monday 1 April 2013), with the news that Australia is joining the Open Government Partnership, relaunching data.gov.au using CKAN and creating the pilot.australia.gov.au site (not yet live) as a visionary testbed to demonstrate how modern technologies can transform how government agencies design and manage websites.

So who will be the Minister responsible for this new Department?

Now that would be telling, but I've sure you can all guess... that today was 1st April, and this is an April Fools prank.

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Thursday, March 28, 2013

Should political accounts for governments declare they're not run by the public service?

I blogged last December on the topic of whether social media was blurring the non-partisan status of appointed public servants.

At the time I was reflecting on the confusion that can be caused when political operatives and members of a politician's own staff use social networks in ways that can mislead parts of the broader community into thinking those accounts are run by appointed professional public servants.

Examples I used included the Prime Minister's @JuliaGillard Twitter account, which was listed, and remains in the list of official government accounts in Australia.gov.au. It's the only account in the list not operated by the Australian Public Service (APS) and it is regularly used to tweet in a partisan way. I don't dispute whether the Prime Minister should use her account in this way, it is her right, only that it appears as the sole politically operated account on a list of APS accounts, potentially confusing members of the community.

I also used an example of the Queensland State Budget account (@QLDStateBudget) - which has now been deleted after receiving significant criticism.

In this case the confusion went further - the account appeared to be operated by the QLD Treasury, but in fact was operated by a QLD Liberal party advisor and used for partisan purposes. This created significant confusion amongst Twitter users and controversy in other media during its brief existence.

Now we have a another account that fits this model.

Operated by the Prime Minister's Media Office, @PMOPressOffice is tweeting a combination of useful facts, partisan comparisons and commentary.

I recognise this account is operated by the PM's Office, not the Department of Prime Minister and Cabinet, and thereby by staff appointed by the ruling party, not by the Australian Public Service (APS). They're called Member of Parliament Staff (MOPS) and are not required to abide by the Public Service Act, instead falling under the Members of Parliament Staff Act.

As such they're not required to be seen to be apolitical when carrying out official duties (such as running Twitter accounts) and are largely appointed party operatives.

However this distinction isn't clear to everyone - and there's already been quite a bit of discussion, and even criticism, directed at the (apolitical) APS, due to a mistaken understanding that this account is operated by them.

This is precisely the concern I wrote about in December, blurring the lines between public service and political operatives can damage trust in the machinery of government, making it harder for the public service to achieve the goals that the ruling political party sets for them.

As I commented about these types of accounts last year, I don't think it is inappropriate for the PM's Office to operate this account - it is making a valuable contribution to public discussion about policy and politics and by providing facts which are sometimes thin on the ground.

However I would suggest that the account makes it clear in its Twitter profile that it is not operated by the public service - mitigating controversy, questions and any mistaken loss of respect for the APS.

This could be as simple as rewriting the profile as follows (fits 160 character limit):

From:
The official Twitter account of the Prime Minister of Australia's Press Office. All tweets are on the record.
To:
Official Twitter account of the Prime Minister of Australia's Press Office. All tweets are on the record. Operated by MOP staff not Australian Public Servants.

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