Friday, March 21, 2014

Government stakeholders and citizens see different priorities for open data release

Socrata has released an interesting benchmark study on open government data, which looks at the state of open data from the perspectives of citizens, developers and government.

It is interesting to compare which data government stakeholders consider important to publish, compared to what citizens feel is important.

Looking at Very Important from the tables (below) it is pretty clear that government puts a higher priority on data about themselves - for example the location of government services. This tends to be easier data to release as governments know where their shopfronts are and want citizens to find them.

However from a citizen perspective there's a priority on data that supports communities and increases transparency - public safety, financial data and accountability ranking 1st to 3rd for 'Very Important' (compared to government stakeholders who rated them 3rd, 8th and 7th). Government service locations is still relatively important but only 5th on the list for 'Very Important' and even lower at 8th when 'Moderately Important' is considered as well).

Census data is perceived as far more valuable by government stakeholders (6th) than the community (13th), possibly because governments consider the business value and individual citizens only rarely directly need access to broad demographics (such as when buying a house).

Education data is also in an interesting position. It is 4th for citizens but only 10th for government stakeholders on 'Very Important' - however when 'Moderately Important' is added, it shoots up to 2nd for citizens and for government to 8th place.

This could be reflected in how there's been quite a bit of political opposition to myschool.gov.au, but plenty of community buy-in. Someone's getting the sentiment wrong here, and I don't think it is parents.


It would be very interesting to see governments hold this type of study in Australia - looking at government stakeholders, citizens, businesses and civic hackers (maybe media as well), to understand the differences in expectations and how different data is valued.

Unfortunately we may be a little immature culturally to ask this as yet, open data has not had a significant impact on most people's lives and hasn't consistently been championed at a political level or put 'on the agenda' in more than a niche way.

It is clearly important for people inside and outside government to appreciate that government stakeholders may have very different views to others in the community on what open data is a priority to release and governments take appropriate steps to engage and consult with other groups in the community on an ongoing basis to understand the differences.




And a tip for politicians seeking to get elected or a Ministerial slot - there's clear support in this survey from citizens for politicians who advocate for open government and walk the walk. In fact three out of four citizens said they'd be more likely to vote for a politician who was an open government champion.


Citizens also see open data as worth investing public money in. I'm sure our Treasurer will consider this in his upcoming budget statement - which will be released under Creative Commons and as reusable data of course!

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Thursday, March 20, 2014

Keep an eye out for the live webinar at 12:30 (AEST) on Content Marketing in Government

Live Webcast poster
From 12:30-1:30pm (AEST) today, Content Group is holding the second of its live webinars, this time on Content Marketing in Government.

The webinar features a panel including Gina Ciancio, Senior Social Media Advisor at the Department of Human Services, Kanchan Dutt, Senior Manager Media and Communications at ACT Government, and myself.

It will be broadcast on Canberra Live and available after the event if you don't have time to watch today.

It should be a very interesting look at an area that government still struggles with - how to develop and provide the right content, at the right time, to the right people, through the right channels to influence in the right ways.

There will be a particular focus on Community Engagement and on mobile content.






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Wednesday, March 19, 2014

Guest post: We should be celebrating our victories

Hi, today I'm featuring a guest post by Gian Wild of AccessibilityOz

Gian is Australia's leading specialist in accessibility and was on the working group that designed the WCAG 2.0 guidelines that agencies must follow.

Gian will be speaking at a series of free breakfast seminars at the start of April in Melbourne, Canberra and Sydney with Texthelp Ltd on products available to improve the accessibility compliance of your site. This include BrowseAloud (an assistive technology) and OzPlayer (an accessible video player).

For more information visit www.accessibilityoz.com.au/2014/03/accessibility-breakfasts-melbourne-canberra-and-brisbane/

Or register here



We should be celebrating our victories

Recently AGIMO released their Progress Report into the Web Accessibility National Transition Strategy. I have sat back and watched as a number of commentators have focused on the negative; that Government web sites are still not fully accessible. A rumour has been doing the rounds that accessibility compliance is just too hard and that AGIMO is backing away from the National Transition Strategy and that web sites won’t need to meet the Level AA deadline of December 2014.

A recent study on assessing and promoting e-accessibility has been released which compared the accessibility of the EU27 countries, Australia, Canada, Norway and the US. In terms of the overall test scores, as seen in the graph below, Australia ranks second of all 31 countries, just behind the UK.

Bar graph of overall percentage test scores for each country, long description at the end of the article
Bar graph of overall percentage test scores for each country, long description at the end of the article (click to enlarge image)
Countries were given a score of zero, one or two, depending on their accessibility compliance pertaining to a particular test. Zero means the accessibility requirement was not met, 1 point means the requirement was partially met and two points means the requirement was fully met. Australia has the third lowest percentage of zero scores (no accessibility), behind the UK and Canada.

Bar graph showing the percentage of each test score (0, 1 or 2) for each country, long description at the end of the article
Bar graph showing the percentage of each test score (0, 1 or 2) for each country, long description at the end of the article (click to enlarge image)

When we look at Australian statistics, we see an impressive increase in the accessibility of Government sites. The 2010 NTS Baseline Report indicated 4.7% of Government web sites met WCAG2 at a particular level. At the end of 2012, 26% of Government web sites met Level A of WCAG2; that’s a 450% increase! And another 46% of sites are aiming to meet the Level AA requirement at the end of December 2014. In addition to this, 73% of all agencies have re-evaluated their web publishing processes, with an additional 21% intending to do so in the near future. Over half (58%) of agencies have changed their CMSes, with an additional 27% intending to do so in the near future. In procurement - the one area of accessibility where agencies have little control - over 97% of agencies are intending to or have already reviewed procurement strategies. More than 80% use an automated accessibility testing tool regularly.

Australia is certainly not alone in having Government requirements around accessibility, but, as this recent study suggests, we are leading the world in terms of accessibility compliance. We should be celebrating our victories; yes, there is a long way to go, but look at what we’ve done!


Overall scores for each country long description:

The highest ranking country is the UK with approximately 72% of the maximum score, followed by Australia with approximately 67% of the maximum score. The average score for the EU27 countries is approximately 52%. The lowest scoring country is Greece with 30%


Distribution of test scores for each country long description:

The country with the lowest percentage of 'zero' test scores is Canada, with an approximate percentage of 25% 'zero' scores, approximately 24% of 'one' scores and 51% of 'two' scores. The country with the second lowest percentage of 'zero' test scores if the UK with approximately 28% 'zero' scores, 1% 'one' scores and 71% 'two' scores. The country with the third lowest percentage of 'zero' test scores is Australia with approximately 29% 'zero' scores, 11% 'one' scores' and 60% 'two' scores. The country with the highest percentage of 'zero' test scores was Greece, with approximately 68% 'zero' test scores, 3% 'one' test scores and 28% 'two' test scores.

For more blog posts from Gian visit www.accessibilityoz.com.au/accessibility-blog/

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Saturday, March 15, 2014

Learning how to crowd fund - and launch of Social Media Planner Kickstarter

This morning at BarCamp Canberra I gave the presentation below on how to setup a crowdfunding campaign, based on my personal experience setting up a Kickstarter for Social Media Planner.

For people interested in crowdfunding I've embedded my presentation below.

If you're interested in learning more about Social Media Planner, and potentially backing it, see: kickstarter.com/projects/socialmediaplanner/social-media-planner


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Friday, March 14, 2014

Launching my Kickstarter crowdfunding campaign at BarCamp Canberra

Tomorrow is BarCamp Canberra, a festival of ideas and experiences, where participants decide what to present and attend on the day.

While it is hard to predict what people will talk about, I expect topics will range from technology and design to open data and social change, with a seasoning of personal experiences and interactive workshops.

For my own contribution to BarCamp this year, I decided to talk about crowdfunding - but not just from the position of someone who has looked into it and spoken to people who have done it before.

What I have done is created my own crowdfunding initiative, around a card-based tool I designed and have been using in social media training and consulting for about eight years.

As a result my talk at BarCamp will share my experience in setting up this campaign, from concept through to launch.

In fact I will be pushing the button to launch the crowdfunding campaign at the end of my presentation, seeking to raise the funds required to commercialise my tool, Social Media Planner.

That will give attendees a chance to follow my crowdfunding experience through to success, or learning experience. There's also a few early bird specials which people at BarCamp will get access to before anyone else.

So if you're interested in learning more about the process of setting up a crowdfunding campaign, any of the other topics likely to be discussed at BarCamp Canberra, or simply want to hang out with interesting and thoughtful people, come along tomorrow.

BarCamp Canberra is being held at Gungahlin Library from 9am on Saturday 15 March.

It is being sponsored by Inspiring Australia, a joint initiative of the Commonwealth and ACT governments.

Register at: https://barcampcanberra2014.eventbrite.com.au

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