Friday, June 12, 2009

Nominations sought for global award, The 10 Who Are Changing the World of Internet and Politics

As reported in the Victorian eGovernment Resource Centre, nominations are open for The 10 Who Are Changing the World of Internet and Politics.

This is a highly prestigious international award designed to recognise the ten individuals, organisations and companies having the greatest impact on how the Internet is changing politics.

Last year the Victorian eGovernment Resource Centre was the only Australian nomination to make the final list of ten, which included the Mybarackobama site.

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Catch me at the eGovernment conference

I'll be attending (and speaking on behalf of my Department at) the Canberra eGovernment Conference next Monday and Tuesday.

If you're also be attending please come and say hello.

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Thursday, June 11, 2009

Which Australian pollies are tweeting most?

tweetMP, which lists Australian politicians using the Twitter service, has expanded its functionality to include statistics on which parties and politicians are the most active Tweeters.

Now listing 22 Federal politicians on Twitter, the take-up rate seems to be accelerating towards the level of activity in the US and UK.

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How are governments overseas using Government 2.0? (Public Sphere Camp Series)

Government 2.0 is a global trend and many governments around the world are already deep into online initiatives of this type.

Below I'm going to touch on three examples which demonstrate some of the potential benefits of government 2.0 - accessibility, collaboration, transparency and engagement.

If these only whet your appetite, there are further examples at the Government 2.0 Best Practices wiki, which has aggregated a list of examples from around the world.

US's Data.gov
One of the first actions of President Obama when he took office in the United States was to make it clear to the senior executives of US federal government agencies that he wished them to make public information available online using the latest and most appropriate technologies and formats.

One of the key areas his administration focused on was data and statistics. Under US law data collected by the federal government using public funds is copyright-free and should be made freely available to the public unless if there are strong reasons to not make specific data sets available (such as national security matters).

The challenge was to make the data freely available online via a central point, in formats that could be readily reused by other websites, organisations and the public.

Recently the US government launched the Data.gov site, which intends to aggregate hundreds of thousands of US government data feeds in machine readable forms online.

As an initiative supported centrally by the President's office, the site launched with about 49 datasets from a variety of agencies, however has been adding new feeds regularly. Eventually this site will become the data hub for the US government with citizens and organisations able to access any public federal data from it quickly and easily.

Even more importantly the data feeds can be reused by other websites, web applications and even mobile applications in ways that add value, such as superimposing data on maps or combining different datasets to provide new insights.

While data.gov is still in its infancy, the US government has demonstrated its commitment to accessible government through this approach and it will become very difficult for a future president to turn back the clock to the fragmented and difficult to access government data of the past.


New Zealand's Policing Act wiki
During 2007-08 New Zealand reviewed its Policing Act, updating a piece of legislation that had grown old and out of touch with the community.

Alongside traditional consultation approaches the New Zealand government decided to provide the text of the legislation in a wiki which would allow anyone who registered to make changes directly to the text, add comments and have conversations and debates over the content of the Act.

The Police Act wiki, which used a simple set of moderation principles received an "overwhelming response" and became a major influence in how the updated legislation was crafted.

The wiki was extremely low cost to run and manage and attracted a range of participants that would not have the time or inclination to attend physical consultation events.

This example demonstrates how governments can practically and successfully use web 2.0 approaches to collaboratively engage citizens in the democratic process.

Rather than relying on a small set of experts and expensive and time-consuming physical consultations, governments are able to quickly, simply and cheaply get feedback and input on proposals online.

UK's Lords of the blog

Finally, the UK the House of Lords is commonly considered old and stodgy. However the UK's Upper House is also one of the most active groups of bloggers in government - with their Lords of the Blog site featuring the posts of 15 Lords discussing the workings of UK government and the specific legislation they are considering.

The blog, which accepts comments from the public (again under a simple moderation policy), was initially trialled as a way to build public engagement in UK democracy and illustrate the valuable role played by the House of Lords.

It has now been operating successfully for 18 months and has been credited with reinvigorating public interest in the democratic process.

This type of approach makes politicians and government processes more accessible to the public, creates greater openness and transparency on the part of the government and leads to increased engagement and participation in democracy by the public.

Blogs can also become tools for testing concepts or introducing news that traditional media outlets do not tend to carry. Essentially they become a direct personal link between the blogger(s) and their constituents.

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Wednesday, June 10, 2009

What is Government 2.0 (Public Sphere Camp Series)

The term 'Web 2.0' entered popular language in 2004. It was an attempt to define the shift that was occurring online from the internet being a communications tool to a collaborative user-driven social medium.

While some Web 2.0 capable tools, such as blogs, wikis and forums, had existed for many years prior to the creation of the term, before 2004 the internet was more often seen as being a place for corporate-driven content - websites developed and controlled by organisations to communicate and sell to customers.

However most internet commentators were seeing a shift away from this corporate model as early as 2001. As the internet grew and evolved as a medium the barriers to individual participation and content creation fell.

By 2004 the trend was clear, the internet was becoming less like the other mass mediums, television, radio and print - which were dominated by a few large organisations that controlled the production and distribution of content - and more of a democratic platform that enabled individuals to create, communicate and collaborate at a near equal footing with media giants.

The change saw new organisations emerge.

Wikipedia became the world's most popular encyclopedia, driven entirely by user content.

YouTube became the world's most viewed video channel, with an audience larger than any television station, driven entirely by user content.

Facebook and Myspace grew to have as many members as some of the largest countries in the world, driven by user content.

By placing virtually free creation and distribution tools in the hands of the public, the internet had largely (but not completely) democratised content and removed much of the power held by the former communications gatekeepers.

Government 2.0
Government 2.0 grew out of Web 2.0 in an attempt to define a new approach to governing which provides governments and their citizens more direct and immediate ways to communicate, engage and collaborate enabled by Web 2.0 principles and tools.

Government 2.0 defines an approach to governing rather than a collection of technologies.

For example, Wikipedia defines the term as,

Government 2.0 is neologism for attempts to apply the social networking and integration advantages of Web 2.0 to the practice of government. Government 2.0 is an attempt to provide more effective processes for government service delivery to individuals and businesses. Integration of tools such as wikis, development of government-specific social networking sites and the use of blogs, RSS feeds and Google Maps are all helping governments provide information to people in a manner that is more immediately useful to the people concerned.

The Gov 2.0 Australia group defines Government 2.0 as
Government 2.0 is not about social networking or technology based approaches to anything. It is a fundamental shift in the implementation of government - toward an open, collaborative, cooperative arrangement where there is (wherever possible) open consultation, open data, shared knowledge, mutual acknowledgment of expertise, mutual respect for shared values and an understanding of how to agree to disagree. Technology and social tools are merely an enabler in this process.

What does Government 2.0 mean for governments around the world?
Some governments have seen Government 2.0 as a threat - providing the community with greater power to question the wisdom of the governing parties and public service, or forcing greater accountability and transparency on practices which communities may see as corrupt or dishonest. They act out of the fear of being personally exposed or having weaknesses in political processes uncovered.

A second group has approached Government 2.0 with caution, unclear of the potential consequences and afraid of taking risk. They see some of the benefits of adopting new approaches, however baulk at the gate due to the difficulty in quantifying the unknowns involved.

Finally, some governments have embraced the opportunity to use Government 2.0 to engage citizens and strengthen the democratic process, increasing the pool of ideas and effort available to create and manage government services.

These governments recognise that Government 2.0 approaches can increase the effective power of government to deliver positive community outcomes at low costs and are prepared to take risks in order to realise these opportunities.

Whichever approach a government takes, it is clear that communities around the world are increasingly adopting Web 2.0 approaches in their daily lives.

Where governments are not showing leadership the public is using the internet to discuss and debate the actions of governments and individual politicians and, in some cases, use these approaches to organise opposition to government controls.

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