Thursday, September 29, 2011

The role of social media during the Arab Spring

John Sheridan posted a link on Twitter to a very interesting analysis of the impact of social media on the revolutions across the Arab world over the last year.

The paper provides strong evidence that social media was one of the key causes of these revolutions due to its ability to place a human face on political oppression and had a critical role in mobilising dissidents to organise protests, criticise their governments, and spread ideas about democracy.

The report claims that social media had a central role in shaping political debates, for example,
Our evidence shows that social media was used heavily to conduct political conversations by a key demographic group in the revolution – young, urban, relatively well educated individuals, many of whom were women.
Both before and during the revolutions, these individuals used Facebook, Twitter, and YouTube to put pressure on their governments. In some cases, they used new technologies in creative ways such as in Tunisia where democracy advocates embarrassed President Zine El Abidine Ben Ali by streaming video of his wife using a government jet to make expensive shopping trips to Europe.
The report also provides evidence that online conversations about liberty, democracy and revolution on Twitter often immediately preceded large protests. This supports the use of social media as a civic organising tool.

Governments that attempted to shut down the internet, or specific social media services, were clearly also of the view that these were key channels for public dissidence outside their direct control, unlike  government-run or influenced newspapers, radio stations and television channels.

Finally, the paper demonstrates how social media was used to open up internal discussions to the world, helping spread democratic ideas across borders, providing global support networks for local dissidents and informing the media, which then fuelled awareness, interest, engagement and support for the Arab Spring through media reports.

The paper is an excellent read and quantifies a number of the effects of social media during the Arab Spring, which could be used by political 'dissidents' in other countries to help influence local debate.

Note that like all research, it is a little of a two-edged sword, as the paper could also be used by governments seeking to minimise debate to pre-empt online dissidence by establishing frameworks that can be extended to allow strict control of online discussion.

These frameworks  include national firewalls, broad-based and readily expandable online censorship regimes, internet kill switches and approaches that place the control of national internet infrastructure into government-controlled monopolies.

Often justified as beneficial initiatives designed to protect people from international cyberattacks, online fraud or inappropriate online content (which they may also do), these frameworks, if implemented without appropriate legal and privacy checks and balances, can be repurposed to restrict citizen access and quash undesired public debate, exclude certain individuals or organisations from participating online or even identify specific troublemakers for incarceration or worse.

I have embedded the document below for easy reading, or it can be downloaded in PDF format here, Opening closed regimes.
Opening closed regimes - What was the role of social media during the Arab Spring?

Read full post...

Wednesday, September 28, 2011

Who controls what online?

In the run-up to the Web 2.0 Summit in San Francisco, the organisers have developed an animated infographic showing the points of control within the digital economy.


It provides an interesting perspective on which major companies provide which services and collect various types of data.

Take a look over at the Web 2.0 Summit map (the movements view is very cool - click on the service icons above the menu). 

Thanks @dasharp for bringing it to my attention.

Read full post...

Tuesday, September 27, 2011

Identifying the existence and impact of transformational leadership in the Australian public sector

Steve Davies over at OzLoop has just published a thesis by Dr Derek Ambrose that looks at the topic of leadership in the Australian public sector.

It is a fascinating read (particularly from pages 68-80 and 113-185 including the conclusion from pp160), and provides insights into challenges the public sector has experienced in encouraging new approaches to public sector management, innovation, appropriate risk-taking, in modernising systems and processes and in embedding Government 2.0 as business-as-usual.

I commend Derek's paper, Identifying the existence and impact of transformational leadership in the Australian public sector as an excellent and thought-provoking read.



Read full post...

Monday, September 26, 2011

Are Australia's emergency services ready to engage with social media? BushfireConnect unsuccessful in government grant bid

It's come to my attention that the BushfireConnect team were unsuccessful in securing a small grant under the National Disaster Resilience Grant Scheme to support their work in providing emergency support during Australia's bushfire season.

I've been told that the reason the grant was rejected was that, "as the VIC Emergency Services do not yet have a Social Media Policy, they did not 'feel comfortable with' being seen to 'endorse' Emergency Management Social Media projects by providing them with grants."

All three social media projects vying for a grant were rejected.

Reportedly, they are still working to get their heads around the use of social media in emergency management.

I wonder how many other social media initiatives across Australia have been knocked back due to government officials (at any level) not yet having their heads around the area as yet.

BushfireConnect was established in May 2010 and has been run by volunteers with no formal support from government.

They are currently seeking volunteers to help manage the service once the official bushfire season starts on 1 October.

As they said about the grant result,
We could probably spend hours chewing the fat on the why and the how, but this is the landscape we're all working in. In the mean time, the fire season is starting as early as September this year, so we have stuff to do :) Hopefully we can get sufficient traction this season so that we cannot be ignored in the future.
To learn more, watch the video below of Maurits van der Vlugt, one of the founders, speaking about Bushfire Connect and emergency management assisted by social media at Ignite Sydney 6.

Below this are Maurits's slides from an earlier conference (which seem to be very similar to those used for Ignite).




Read full post...

Saturday, September 24, 2011

TedXCanberra 2011 liveblog

I'm at TEDxCanberra 2011 today liveblogging the event.

It is also being livestreamed via the website, tedxcanberra.org and can be followed on Twitter at the hashtag #TEDxCanberra.

 What's TEDx? A global phenomenon that you can learn more about here.

 

Read full post...

Bookmark and Share