Victoria releases best-practice Gov 2.0 Action Plan

Victoria has maintained its lead over other Australian states in the adoption of Government 2.0 through today's release of the Government 2.0 Action Plan - Victoria.

The Plan outlines four priority areas for Gov 2.0:

1. Driving adoption in the VPS > Leadership
2. Engaging communities and citizens > Participation
3. Opening up government > Transparency
4. Building capability > Performance

With 14 initiaitves under these priorities, the plan was devised using extensive consultation and a wiki-based approach, engaging a wide range of stakeholders across government.

This approach, previously used in New Zealand, the US and the United Kingdom, has proven effective in generating significant engagement and support for the eventuating plan.

Rather than a 'big bang' approach - as used for many government initiatives, the Plan state that:

Our approach to implementation is think big, start small and scale fast.

In my view, Victoria's Gov 2.0 Action Plan is an example of best practice in how to prepare to systematically embed Government 2.0 techniques and tools into a government, taking the necessary steps to reform public sector culture, build capability, engage proactively and innovate iteratively to deliver the best outcomes for citizens.

I believe that the effective execution of this Action Plan, ahead of Gov 2.0 efforts in other states, will give Victoria a substantial first-mover economic advantage, positioning the state as more innovative and better equipped to service citizens and businesses in the 21st Century.

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Targeting Gov 2.0 apps development - US government combating child obesity with Apps for Healthy Kids

The mash-up (or Apps) competitions we've seen in Australia thus far have been broad and largely untargeted. Governments have released a bunch of public sector datasets and invited developers to create a bunch of applications related to that data for their jurisdiction, but without a highly specific goal or purpose in mind, other than creating applications that add value to the data.

The US, which leads Australia in this area of Gov 2.0, initially took a similar approach. However it has now moved to a new level - Apps competitions focused on individual campaigns, themes and issues.

One such example is the Apps for Healthy Kids competition which, quoting from its website is,

part of First Lady Michelle Obama’s Let’s Move! campaign to end childhood obesity within a generation. Apps for Healthy Kids challenges software developers, game designers, students, and other innovators to develop fun and engaging software tools and games that drive children, especially “tweens” (ages 9-12) – directly or through their parents – to eat better and be more physically active.

The competition, which has received over 90 entries, requires developers to use a specific government dataset of information to develop a game or activity focused on a specific audience and campaign goal.

The prize money, $60,000, is a fraction of what it could cost a government Department to develop this many concepts to production level.

The winning entry will be used by the government for 12 months at no license cost and then reverts to the entrant's control - perhaps to become a saleable product or even be licensed by the government for ongoing use.

Besides the value of the winning application, there is substantial public relations value in holding the competition in the first place. It raises awareness of the issue, engaging people in either creating and voting for entries, or simply supporting the initiative through the 'challenge supporters' mechanism.

This type of targeted crowd sourcing approach has many different potential applications for governments from local through to federal levels. Many different issues and campaigns could provide fertile ground for these types of apps competitions.

Note that despite our current lack of targeted apps competitions, Australia isn't that far behind the US in crowd sourcing. There have been examples of online video competitions, design competitions and other approaches designed to encourage the community to engage with and produce content that can be used for the public good.

Below is the introductory video for Apps for Healthy Kids:

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Does Gov 2.0 require government leadership or participation?

This post is in reflection to a post by Nicholas Gruen over at Club Troppo entitled, What Coalition Politicians ‘get’ Government 2.0?

For me the post triggered a broader question - does Gov 2.0 require government leadership or participation?

I think examples from both Australia and overseas demonstrate that the mass enablement of societies via the internet can - and does - proceed without government leadership, encouragement, involvement and even in face of significant political and public sector resistance.

The Government 2.0 movement did not begin as a government policy or program. The concept was not created by politicians or public servants. Instead it arose from the application of Web 2.0 techniques and technologies to the process of governance.

Long before any 'Gov 2.0' websites or applications existed, the public in many countries had already begun using the internet's capability to give every citizen a town hall platform, printing press and television station to discuss matters related to government.

Online content was generated, followed by robust discussions, on areas related to national and state governance - party political policies, the interpretation of laws and the conduct of politicians, government agencies and public servants.

This rise of citizen content creation, participation and online discourse around the world has prompted greater public awareness and engagement with governments of all persuasions, from robust democracies to totalitarian dictatorships.

Examples of this in action already abound - the role of Twitter in Iranian Presidential election, the political impact of blogging across the Middle-East, the use of mobile phones to expose election fraud in Nigeria, the backlash against a Chinese government proposal to force online forum participants to use their real identities, the rise of independent tools to monitor parliamentary discussions in the UK and Australia and the role of social media in the 2008 US Presidential election.

This Gov 2.0 activity has begun forcing governments to (willingly or not) adapt their own processes to cater for more educated, publicly visible and active citizenry.

Australia, with a robust democracy and high average incomes, is if anything in less need of Government 2.0 than many other nations.  We already have strong and stable institutions, the rule of law, low levels of corruption, an independent media and citizens who, for the most part, lead comfortable 'middle-class' lifestyles.

Even so we have seen Gov 2.0 sites outside of government agencies flourish in the last two years. I personally count at least 50 independent websites involved with aspects of Gov 2.0 engagement (for example OpenAustralia, Open Forum, OurSay, Australia2, Planning Alerts, BuzzElection, TweetMP, The National Forum, Club Troppo and this list (in comments) of Australian political blogs - most of which allow community comment).

It has also become accepted internationally that freeing up access to a range of public sector information provides a massive boost to the bottom line economy of nations, with New Zealand being the latest nation to begin making its data more usable online.


Therefore, in my view, Gov 2.0 does not need government leadership - or even a level of support or participation - to continue growing, in Australia or around the world.

Instead we need to ask a few more specific questions related to the cost and risks where governments do not actively encourage, support or actually oppose Gov 2.0 adoption.

• What will be the economic cost of inactivity on the Gov 2.0 front?
• What will be the political and reputational costs of failing to upskill either or both public services and political arms of governments in the effective application of Gov 2.0 techniques?
• How will Gov 2.0 inactivity impact on international competitiveness, where other nations embed Gov 2.0 in their governance systems?

These questions have, as yet, not been explored extensively in Australia - or really elsewhere in the world. As the Gov 2.0 movement is still young it is difficult to find evidence of long-term value - increased public engagement in democratic institutions, public value or cost savings.

However the growth in Gov 2.0 around the world demonstrates, at least to me, that there has been significant public value created, even if governments currently lack the tools and techniques to accurately measure it.

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New Zealand government moves to encourage use of Creative Commons licensing for public sector data

New Zealand's government has just launched a Creative Commons-based approach for the standardisation of the licensing of government copyright works for re-use.

Named the New Zealand Government Open Access and Licensing framework (NZGOAL), the approach outlines the licensing government agencies should use when releasing copyright works and non-copyright material for re-use by third parties (preferablt 'no restriction').

The licensing approach does not apply for content containing personal or in-confidence information and various restrictions may be applied to content by using one of the variant Creative Commons licenses, though the government has specified that most public sector information should be released without restriction.

The launch announcement states that re-use of government material by individuals and organisations may have significant creative and economic benefit for New Zealand, a position that has been reflected by the UK, US and other governments.

While use of the licensing approach is not mandatory, the NZGoal document states that hoped that the NZ government hopes that agencies will embrace NZGOAL; license more of their copyright works on open terms; and open up access to more of their non-copyright material that may be of interest to the public, bearing in mind the potential benefits of doing so for both the public and agencies alike.

The Australian Government is also beginning to release material under Creative Commons licensing, with the Australian Bureau of Statistics, Geosciences Australia and the Department of Finance and Deregulation leading the way.

However at this stage no whole-of-government framework exists to provide guidance on how and when to release material in this fashion at federal level - although the Government Information Licensing Framework (GILF) is in place in Queensland.

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Tracking the top election topics in social media via BuzzElections

BuzzNumbers, an Australian social media monitoring service, has launched the free BuzzElection service monitoring election mentions online.

BuzzElection includes a tool tracking the online discussion of election issues by the level of interest, state by state analysis and an analysis of the most influential tweeters in the election debate.

This type of tool allows the public to better understand the broader views and trends during an election, without relying on potentially biased media reports.

This type of online monitoring approach is highly adaptable and could be used, for example, for tracking politician behaviours and attitudes online separate to media coverage.

Below is a chart based on data to 29/7/2010 giving a view of the top election issues discussed online via Twitter.

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